Zoetry Paraiso de la Bonita
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez

Zoetry Paraiso de la Bonita

Health Protected
Carretera Chetumal Cancun Km 328, Benito Juarez, Quintana Roo 77580, MexicoShow on Map
With a stay at Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive in Puerto Morelos, you'll be 7 mi (11.3 km) from Puerto Morelos Beach and 7.8 mi (12.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This luxury resort is 8.1 mi (13.1 km) from Puerto Morelos Town Square and 8.2 mi (13.2 km) from Puerto Morelos Reef.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 40 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingFree
All Amenities
Surroundings
Airport: Cancún International Airport
(21.2km)
Landmarks: Snorkeling Adventure
(1.7km)
Landmarks: Croco Cun Zoo
(5.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Impression Ocean Front One Bedroom Suite with Plunge Pool
10

Impression Ocean Front One Bedroom Suite with Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Butler Ocean Front One Bedroom Suite with Plunge Pool
6

Butler Ocean Front One Bedroom Suite with Plunge Pool

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Romance Ocean Front Lover Suite
13

Romance Ocean Front Lover Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Ocean Front One Bedroom Suite with Terrace Non smoking
10

Ocean Front One Bedroom Suite with Terrace Non smoking

2 Double bed
105m² | Floor: 2,3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Romance Ocean Front One Bedroom Suite with Terrace Non smoking
8

Romance Ocean Front One Bedroom Suite with Terrace Non smoking

1 King bed
105m² | Floor: 2,3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Romance Ocean Front One Bedroom Suite with Plunge Pool Non smoking
14

Romance Ocean Front One Bedroom Suite with Plunge Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Ocean Front Master Suite Two Bedroom with Terrace Non smoking
10

Ocean Front Master Suite Two Bedroom with Terrace Non smoking

2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Butler Ocean Front Master Suite Two Bedroom with Plunge Pool Non smoking
11

Butler Ocean Front Master Suite Two Bedroom with Plunge Pool Non smoking

2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Butler Ocean Front Two Bedroom Governor Suite Non smoking
4

Butler Ocean Front Two Bedroom Governor Suite Non smoking

2 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Impression Ocean Front Junior Suite with Plunge Pool Non smoking
11

Impression Ocean Front Junior Suite with Plunge Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
Impression Ocean Front Two Bedroom Presidential Suite with Private Pool
14

Impression Ocean Front Two Bedroom Presidential Suite with Private Pool

2 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Ocean Front One Bedroom Suite with Plunge Pool
7

Ocean Front One Bedroom Suite with Plunge Pool

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Electric Fan
Room Details
Check Availability
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Guest Reviews(40)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Guest User
August 5, 2023
I want to start by mentioning that my lovely wife and I own several businesses in the US, and we typically only have time to travel once a year. We found years ago that we gravitate towards all-inclusive resorts and typically like the AMR brand resorts (owned by Hyatt.) We have always wanted to experience a Zoetry resort because they are known for their relaxation, not to mention you get a private chef and butler, which in my ears you can’t go wrong with. This year (July ’23), we decided to stay near Cancun at the Zoetry Paraiso De La Bonita Riviera Maya. The resort was about fifteen minutes from the airport, which was fantastic as everyone knows the worst part of a vacation is the drive to and from the airport. We picked this Zoetry because it was an older location with the AMR. This might sound odd, but with the special amenities that Zoetry offers increase the per-night price is a little more than their other location, so we picked an older location to save a little each night we stayed. From the moment we arrived at the airport, we were greeted by someone that knew of our transportation and directed us to where to go. We have been to Mexico several times so we knew what to do, but if you have yet to visit before you will want to have private transport. It is overwhelming, to say the least, after a long plane ride to arrive at the Mexico airport. After our short drive to the resort, Jose, our bellman for most of our ten-day trip, instantly greeted us. I should mention before I get too far that my wife and I tend to get to know the resort staff like family. We find our relaxation is aided by talking with the locals and learning about them and their culture while getting to know our Spanish a little better. We soon learned that Jose was learning to be a pilot, which helped us coin his nickname “Maverick.” After Jose showed us to our room and explained the amenities the resort had to offer, we were right at home. Our room had two balconies that overlooked the ocean, one with an outdoor shower and bed and the other with a large plunge pool and two large lounge areas. These balconies, we soon found, were the key to our brains shutting off from our daily stress. You can lose track of hours just listening to the ocean and feeling the cool breeze, and when you couple that with a private pool, you can even forget what day it is! After setting up our room, we visited one of the four restaurants in the resort. This might not sound like many food options, but AMR does a great job changing the menu every few days or offering a special themed night that the resort chef will make something special for the guests. I cannot say enough great things about the food at the resort. Our private chef Eddie who we nicknamed “Clark Kent” because he worked in vastly different roles from the morning to the evening shirts, was so engaging and detailed. Eddie took the time to get to know our dietary restrictions and even made special morning meals to help us experience h
Guest User
July 29, 2023
Beautiful resort. Quiet and intimate. Pool service excellent- friendly staff - Manuel and efrain (spelling?) The food everywhere is fresh with healthy options available. Attentive staff - Pamela, Erik. Room service was also quick and delicious UVC rep Louis was friendly, helpful, fun and made our stay excellente!
Guest User
June 30, 2023
The resort is exceptional. The rooms are comfortable and clean. The service is excellent. The team all called us family. The food was amazing. It was one of the most relaying places that I have ever been. The pool is excellent and the atmosphere encourages you to relax.
Guest User
December 11, 2023
We stayed at Zoetry Paraíso de La Bonita for 3 nights and it was exactly the very relaxed vibe that we were hoping for. Upon arrival we were greeted by the congenial doorman Miguel who gave us a tour of the property and drove us (via golf cart) to our room. It's true, the property is older and not modern nor super luxe and there are a few signs of wear and tear (e.g. frayed towels, spotted a few ants in the bathroom the last night, small leak under the vessel sink, etc.). However, I enjoyed the traditional aesthetic and found the place very charming. Everything was clean and our room (ocean view with terrace and plunge pool) was spacious and lovely! We enjoyed spending evenings out on the daybed, listening to the waves. (We did spot a few mosquitos but our Thermacell kept them at bay.) It's a small property and you can really feel that, but I think it makes things feel cozy and friendly; everyone, guests and staff, greets each other when passing by. One dinner service was a little bit slow but besides that we had no other issues. If you are used to the multiple dining options at, for example, Secrets (sister properties to Zoetry), this is very different: there were only two nightly options (plus room service, though we didn't try that) but we were fine with that. It was nice that no reservations were needed and every night we were seated immediately for dinner (sometimes a short wait if you wanted to sit outside). There aren't any options like a 24-hour cafe/room service and there was one night when there was no buffet option, but we found the food to be very tasty with plenty of choices, even as a vegetarian. They also hosted a daily tea time in the Library with coffee, tea and both sweet and savory bites. The beach does have quite a bit of sea****/sargassum and the water is not clear on this side, but the beach was very private and there's a nice long stretch that you can walk along. There are also a few docks right there with boats that you can charter. The pool area was well-maintained and always had at least a few chairs vacant throughout the day. It was odd, though, that there were no umbrellas; stands yes, umbrellas no. They said if it was too windy they would take the umbrellas down, but we never saw any up in the first place. In addition to pool seating, there were lots of nice, airy common areas to hang out in. Manuel and José took very good care of us at the pool, checking-in frequently for any food or drink orders we needed. There were a few activities on the calendar (yoga, crafts, etc.) but I didn't see a staffer gathering guests or leading the activities. Also, the internal webpage with menus/schedules didn't update very often, but we just checked the posted schedules around the resort. One of the best surprises about this property is all the wildlife! Every day we saw adorable, busy coatis, a handsome peacock, sereques and iguanas. Sofia the macaw is a beauty with a spunky personality to boot! She squawks, flaps, spins, h
Guest User
November 30, 2023
There are some charming elements to this hotel and some lovely staff, but definitely not 5 star. very laid back but too much so as standards are also "laid back" to the degree that it's really quite shabby & neglected. Dirty stairwells, handrails. (difficult to maintain as the thatch roof needs attention and the birds keep picking, but it needs resource to maintain it. A pile of dirt that had been swept into a pile was there for 2 days. Room was nice and spacious. Housekeeping forgot to top up room essentials (coffee and water) we left a note which was ignored then had to call twice more - still no response.
Guest User
November 26, 2023
One of the most relaxing hotels we have stayed. It it about 20 min drive from CUN airport, so no long commute. Upon arrival at the hotel the staff is very welcoming and make you feel like you just arrived home. Enrique was the first staff person we met and he went above and beyond, immediately learned our names and gave us a tour around the hotel and drove us to our room, and treated us like family. The room we stayed "Portofino" was amazing, super spacious, ocean views, terraza with a plunge pool, the bathroom is huge, we loved the smell of the shampoo and soaps. The highlight was the mattress, my husband always complains about his lack of sleep due to the mattresses were we stay but this time he slept like a baby, we wanted to steal it and take it home lol. Food is delicious and unique, I would only recommend adding more items to the menu. What we loved about the hotel is that is not huge like many other all inclusives, it is not noisy and crowded, it rather is peaceful and low key, definitely not a party type hotel, we usually go to adult only places, we were a bot hesitant but, although is not an adult only, we didn't see many kids and the ones we saw, were honestly well put together so no issues there. It is a hotel that invites for a time to decompress, relax, sleep and recharge. We took a catamaran tour to a sand bar from their marina and it was incredible, we didn't have to leave the hotel. Overall, it is a great hotel to stay.
Guest User
November 20, 2023
We chose this hotel for our anniversary and we're so glad we did! I wish I had a better memory for names to properly thank everyone who helped make it special. Lilia [Hope I spelled that correctly!] was our maid and she was an absolute gem. She took the best care of us and we loved how she decorated the room for our anniversary. William and Viktor in the Hippo's pool bar were so helpful with questions and always made certain we had snacks and drinks we loved every afternoon. The pool bar waiters were so excellent. Never had an empty glass as long as we were at the pool. The sushi bar was a great place for a snack or lunch. Dragon was a truly memorable experience and we're so glad we chose it for our anniversary celebration dinner. The fellow who did the crepes suzette really made a wonderful production of it, which we loved, and I am so sad I didn't get his name to put in this review so he gets the recognition he deserves. The same for the lovely waitress in Kaax who wore the lovely face makeup and jewels for Día de Muertos which fell during our stay. She was so gracious and helped us out so much with our plans to visit Puerto Morelos for a few hours. Lastly, there was a giant of a man who was at the front gate quite a bit. He was so good to help us out with any questions or needs. Definitely a gem who deserves recognition and I never remembered to get his name. I hope that management reads reviews here because I definitely want to thank them for the Día de Muertos celebrations. We had such a wonderful time and will definitely be returning.
Guest User
November 15, 2023
I normally do not like to write bad reviews, but this time is inevitable... I really had a very bad experience with my family and felt scammed, since it was not cheap at all. There are many thing about this hotel that are not working… starting with the pool which is freezing, service in the restaurants took forever to get beverages or food and I even needed to stand-up during any meal and clean my own table from the finished dished; nothing about the food is gourmet or even close. In the room everything was in bad condition, the maintenance of everything is extremely poor from the pillows, the doors, the shower EVERYTHING. To make things worse the “supposed” manager of the hotel “Sharon de la O” was extremely rude and never offer a solution or how to fix things, she was totally apathetic and unconcerned about the guests. I really had a good expectation since I stayed before on the same chain of hotels Dreams & Breathless which were part of AM resorts, but now that it’s under Hyatt I wouldn’t recommend considering this hotel at all, not for family, couples or any other. Fortunately we booked thru Hotwire.com and they help us move from hotel without any penalties, they understood the situation and really did everything to support us during this very bad experience.
Guest User
November 12, 2023
The resort is currently nothing like it has been in the past, so any reviews less than even two weeks old are likely out of date and inaccurate with regard to food, drinks, staffing and upkeep. I knew when I heard the announcement that they were leaving Hyatt that there would be issues. I did not expect the extreme extent to which this would cause the resort to be reclassified as a do not sell property (for now) in my personal industry assessment. They are facing enormous challenges and unable to operate at its previous AAA 5 Diamond levels due to limitations. While I would like to support them and make sure they do come out of this, I cannot justify paying for the experience as it exists currently. I truly commend their management who is trying their best in a tough situation, but all they can do is sit and wait and see. I recommend, from the POV of a guest, to also wait and watch to see what happens for them come 2024 and beyond. If you choose to go, be fully prepared that it is not like it once was nor like how it is described online.

Property Policies

Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 15:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1995
  • Renovated: 1995
  • Number of Rooms: 74
With a stay at Zoetry Paraiso de la Bonita Riviera Maya - All Inclusive in Puerto Morelos, you'll be 7 mi (11.3 km) from Puerto Morelos Beach and 7.8 mi (12.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This luxury resort is 8.1 mi (13.1 km) from Puerto Morelos Town Square and 8.2 mi (13.2 km) from Puerto Morelos Reef.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at La Canoa, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 poolside bars. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This resort has 1400 square feet (130 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 90 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment....

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Zoetry Paraiso de la Bonita?

Prices at Zoetry Paraiso de la Bonita are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Zoetry Paraiso de la Bonita?

The closest airport is Cancún International Airport. It is 21.22km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at Zoetry Paraiso de la Bonita?

The check-in time is after 12:00 and the check-out time is before 15:00.

Does Zoetry Paraiso de la Bonita provide airport transfer services?

No, the Zoetry Paraiso de la Bonita doesn't provide airport transfer services.

What amenities and services does Zoetry Paraiso de la Bonita have?

Zoetry Paraiso de la Bonita has the following amenities and services: Outdoor Swimming Pool, Golf Course, Exclusive Beach Area.

Does Zoetry Paraiso de la Bonita have a swimming pool?

Yes, Zoetry Paraiso de la Bonita has a pool. Pool type: Outdoor Swimming Pool.

Does Zoetry Paraiso de la Bonita have fitness amenities?

Yes, Zoetry Paraiso de la Bonita has fitness amenities.

Does Zoetry Paraiso de la Bonita provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Zoetry Paraiso de la Bonita have non-smoking rooms?

Please view the hotel listing for details.

Does Zoetry Paraiso de la Bonita provide breakfast?

Yes, Zoetry Paraiso de la Bonita provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport21.22KM
Hotel Star Rating5