Sunscape Puerto Vallarta Resort & Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Vallarta
Sunscape Puerto Vallarta Resort & Spa
Health Protected
Blvd. Francisco Medina Ascencio Km. 3.5, Zona Hotelera, Zona Hotelera Nte, Las Glorias, Puerto Vallarta, Jalisco 48333, Mexico
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With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (Hotel Zone), you'll be steps from La Isla and a 2-minute drive from Cruise Ship Terminal. This all-inclusive hotel is 2.5 mi (3.9 km) from Malecon and 3.3 mi (5.3 km) from Playa de los Muertos.Show More
We Price Match
3.3/5Cleanliness: 3.3
All 101 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSpaMassage RoomFitness RoomPrivate ParkingFreeBarBasketball Court
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(11.3 km)
Landmarks: Walmart
(1.6 km)
Landmarks: Cinemex Galerías Vallarta
(1.8 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Sun Club Deluxe Romantic Suite Ocean Front
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
TV
Sea View
Connecting Room
Check Availability
5
Deluxe Partial Ocean View King Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
4
Sun Club Junior Suite with Bay View
2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Check Availability
6
Deluxe Family Kids Room
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Private Entrance
Check Availability
5
Deluxe Partial Ocean View Two Double Room
2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Check Availability
6
Sun Club Romantic Suite Bay View with Terrace
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
TV
Wardrobe
Check Availability
7
Sun Club Romantic Suite Bay View
1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Check Availability
5
Deluxe Double Room with Resort View
2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Private Entrance
Check Availability
4
Deluxe King Room with Resort View
1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Private Entrance
Check Availability
5
Deluxe Junior Two Double Suite with Bay View
2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Check Availability
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Guest Reviews(101)
3.3/5
Verified Reviews- Cleanliness3.3
- Amenities3.3
- Location3.3
- Service3.3
Guest User
May 2, 2023
This trip feels that Ctrip is very unprofessional:
1. The order shows that the reservation has been made successfully, but when I arrive at the hotel, I find that there is no such reservation
2. Assuming that the hotel does not give Ctrip a confirmation number, at least there is still time to notify the customer before check-in, why there is no such step
I had no choice but to contact Ctrip repeatedly, but what I got was more than three hours of waiting. During the period, the customer was asked to communicate with the front desk to see if there was any room available. The language barrier and the peak occupancy time made it impossible for them to work all afternoon. In the end, I had no choice but to live in a different hotel with my fellow team, and it took me an afternoon, and the purpose of team building was greatly compromised. Too much delay.
Original TextTranslation provided by Google
Fernando
January 22, 2024
Great place to stay when traveling with family. Short ride to the airport and with easy access to Malecon (downtown). Nice beach area with gorgeous view of sunset. Staff was very friendly and welcoming. Facilities are old, but overall well maintained. Food and drinks quiality was avarage as in other resorts. Good entertainment with free activities and night shows. We loved the Friday night magic show...it was great. Special thanks to the world cafe host (Fernanda), she went the extra mile to make us feel special.
Scott
January 17, 2024
A fully equipped gym was advertised and there is no gym at all. Food was ok. Not bad but not great. We ate out many times. Rooms are clean and well maintained. Beds are top notch (at least ours were. Pool area is great. Some of the property is in disrepair and other parts are very nice. Buffets are plentiful and abundant in choices. Tins of scheduled activites around the pool and nightly shows. The balcony views are exquisite. Location is arguably the best on the beach. Outanding. The staff are extremely friendly and helpful. Every single staff memeber we encountered for our 20 day visit was absolutely professional and wonderful. I would definitely recommend a stay here, but be aware some of the online pictures are deceiving.
Lynette
January 16, 2024
I have stayed at this hotel a few times. The work staff are wonderful and work extremely hard! The property could use some work. Our door frame was broken and you could see through it.
Cynthia
January 12, 2024
I really loved my get away in Mexico and I super loved staying at Sunscape! This was my second time staying at Sunscape and I will definitely be back! I felt really safe, it is kept very clean, and the staff were always so helpful and friendly! I was also impressed with the location as it is in a central area and only a few minutes from the airport and shopping malls! Best customer service I have ever experienced is here which made my stay exceptional!
Sean Norman
January 8, 2024
Definitely not the cleanest. Room was only somewhat clean upon arrival. Around resort was dirty also. Spills on ground on way to pool was there for over 24 hours. Food was edible but definitely not the best. Employees weren’t wearing gloves first few days we were there while handling food. I would not stay there again.
Janine
January 8, 2024
Don’t pay too much attention to the poor reviews…as usual. I would recommend swim shoes for the pool and finding a chair early. Also, you may be charged extra for children over twelve sharing your room. There was plenty to do for a family of five. :) We would return!
Juan
January 6, 2024
The property was Average is ok staff was friendly. The pool is a good size. The kids pool with playground is good. The fire show was good! BUT! what I didn’t like was. Staff don’t keep an eye on people with towels. They don’t give out bracelets in this hotels or keep track of how many towels each person can grab. Food was not good need a new chef. I got stuck in an elevator with another person and the alarm button didn’t work or any other button! I was trying to call my wife but no signal the older person with me had to force the door open our selves lucky us we was on the 1st floor. The bed underneath the sheets was dirty with sand on the mattress and hairs on sheets. When I check in I gave my I.D. To the lady and she kept calling me another name and almost gave me a room from another person. Same thing happened when I checked out. Needs improvement. We won’t be going to same hotel next time.
Matthew
January 4, 2024
Elevators broken, peeling paint, tiles crumbling in pool, long lines for meals, water slides didn't work.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.3/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1996
- Renovated: 2004
- Number of Rooms: 336
With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (Hotel Zone), you'll be steps from La Isla and a 2-minute drive from Cruise Ship Terminal. This all-inclusive hotel is 2.5 mi (3.9 km) from Malecon and 3.3 mi (5.3 km) from Playa de los Muertos.
Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at World Café, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 340 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at World Café, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Stay in one of 340 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Spa
Massage Room
Fitness Room
Private ParkingFree
Bar
Basketball Court
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Water ParkFree
Water Slide
Kids' Club
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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