Blue Chairs Beachfront Resort Puerto Vallarta - Adults Only

This was a horrible experience! There was feces in the showers, flooded rooms, malfunctioning toilets, missing locks on doors making it a security risk. The place is runned down and there is lack of communication from staff, as well as horrible horrible customer service. I would not stay here again!!!!! I urge this place to be vetted and removed from your trip.com list. Its embarrassing to be associated with this place

Great location but property is extremely old and needs updating. Great value for the big room I got.

The pictures from online don't compare to the rooms im person. Verything is outdated or not working. I first had small room with 2 beds with a partial view if the ocean. The room had some issues with it like stains and holes in the curtains, stains on the sheets, termite damage around the bathroom door. I was able to talk to the hotel manager Daniel and was able to upgrade me to a Jr suite with 2 bedrooms with a great view of the ocean for an additional price for the room. Of course the suite was outdated like the rest of the Hotel. The water pressure in the main bathroom wasn't working properly. The toilet wouldn't flush very well and the shower didn't work well. Overall the Hotel was outdated and needs lot's of work. The Hotel manger was super nice among everyone else who helped out with the issue's. I wouldn't recommend on staying there unless you don't care about the hotel falling apart and want to stay at a cheap outdated hotel. I would spend a little more money and stay somewhere nicer. Was some problems. had some issues

I do have to say our maid, Kimberly did a FANTASTIC job with our room. We were here for 2 weeks and she didn't skip a beat. I was surprised the hotel was not more accommodating, friendly and helpful. Our AC unit in our bedroom was not working and we asked numerous times for them to fix it and they never did. For us paying for the "penthouse suit" for two weeks, I would have thought they would have been more helpful. We asked for a late check out because our flight left at 5 pm and they would not give me an answer. The restaurant that is apart of their hotel had amazing waiters with the exception of one of them. We asked about getting a chair by the ocean and were told no because they had high priority people to take care of. We went down to the Tropicana where Alexis was the THE BEST!!

Room service was excellent. No hassle when additional towels were requested. Beach side restaurant food service was excellent. Sunday Brunch included an entertainment and excellent buffet choices. All in All a very nice stay.

Just ok, had rooftop drinks and had to go ask for change from waiter who just kept it. Not very honest.