Globales Maioris

Just back from a half term week for Halloween. Two adults and a 13 & 12yr old. Hotel was clean, staff were pleasant and helpful. The mattresses and pillows were really comfy, we stayed in a family room with a large balcony. Room was cleaned everyday and was really large with two double beds and 2 chairs. I've heard people complaining that the hotel was French orientated, however, although there was a lot of French families there we found them all polite. The food selection was excellent for all inclusive , with lots of choice even on the last night when the hotel was closing. Ignore the complaints about cold food, if you really want it piping hot , stick it in the microwave for a minute. Would definitely recommend the hotel for families with young children

The hotel is spotless The staff are all lovely work very hard The Rooms are very nice good size cleaned daily . But unfortunately that’s all the good points The food isn’t very good most of the time is was cold,seen people microwaving it most nights to warm it up. The soft drinks were fine but the beer was totally flat. The location It’s miles from Anywhere They did put buses on for the customers free of charge Unfortunately would not visited again this hotel is catered for the French quest’s and seem to have private activities in the day with the hotel entertainment staff I will think twice now booking with jet 2 in the future as we should be told before booking

A decent 3 star hotel with glimpses of 4 star. Travelled with my wife and 2 young children under 4. Upon arriving in our room, we found items of clothing belonging to the previous guests, when i returned them to reception, I was asked if they blew in through the balcony... They didn't obviously, was offered no apology. The general cleanliness of the hotel, the rooms, the toilets, the pool areas is excellent, however, in the restaurant, the crockery, cutlery etc is appalling. If you want a high chair, you need to sift through 3 or 4 before you can find one that's in anyway clean, same with glasses, same with cups. The food itself is of very high quality and lots of variety each mealtime, the food was by far the best feature of this hotel. Although it great, the allergy information is pretty much non existent and the food labelling is atrocious, I once seen sausages labelled as potatoes and a member of staff told me "please do not trust the allergy information". They have pictures of allergens on some dishes but when you consult the key to cross check what the pictures mean, some of the pictures don't exist on the key. If you need anything or any help during mealtimes, it's very hard to find someone at hand to help, you can try to contact the staff they have on the floor but they are often occupied attempting to break the sound barrier while loading dirty dishes into the mobile carts. All meal times are extremely busy and could do with some sort of footfall staggering. On the hotel website, it mentions there is a fridge available, we had banked on this for snacks, however, the fridge is a "minibar" and despite having temperature controls, it does not drop below room temperature, I asked at reception and they informed no refrigeration was available. The evening entertainment could do with a revamp, there is a kids mini disco advertised from 8.30 to 9pm, but it often only lasted 20 mins, then there is a 45 minute unnecessary break before the adult entertainment. There is a lack of seating options inside so you'll need to get in early! The pool areas are another highlight of this hotel, plenty of deck chairs in shade and sun, lots of room in the pool, kids splash pool is superbly facilitated with lifeguard, slides, drinks machine and only a short walk to the other pool. The clientele of the hotel seems to be majority french, which is fine obviously but those expecting an English orientated contingent may want to reconsider and all activities are narrated trilinguily. There are a lot of hidden costs in the hotel, iron hire, safe hire, towel hire, stored luggage hire, tourist tax, kettle hire, most require a deposit and deposits are cash only. We spent over £100 on these alone The room itself is very good, clean, spacious, good shower, we had two single beds (quite creaky) and a sofa bed. The sofa bed mattress is very thin and the bars protrude through so not ideal for comfort , decent size balcony. A lot of reviews on here saying the

Just back from a week here with family. 4 adults & 2 children 10 & 2 years. The reception staff lovely & friendly on arrival. We arrived late & were told if we wanted food they would open the restaurant. Two visits later to reception it was opened. The food was not good at all nothing for children & some sort of crawly things in the carrots. The room was lovely & clean.The downside was no water in room on arrival. No kettle and one was needed one for baby milk. 22 euros & 10 euros deposit. Could buy more than one for that. 35 euros for room safe. No bed for 2 year old. Told we don't have one. When it was said not good enough they managed to find one. The food in restaurant was ok till 3 of us were ill. We found uncooked chicken and battered items only cooked outside. One of us took a few days to recover. Not sure if it was the food or the water on tap in the bar. There was no Choice of food for children. The drinks were terrible no choice of cocktails & yes extra for things like Pina Colada. The wine in the restaurant was on tap not normally not a problem but not good when rose & white wine warm not chilled & really warm. The restaurant staff extremely rude especially in the morning. We were totally ignored & laid our own table every morning. Seem to think colour of wrist band had something to do with it. One lunch time when the restaurant was rammed a waiter pulled 2 tables together for us. We just sat down & were very rudely told by a waitress we could not sit there. We didn't put the tables together. Things like ice cream spoons bowls as well as other food not replaced. When we asked staff they were not at all happy. There was not enough sunbeds round the splash pool especially with umbrellas. The area just not big enough in height of the season when great loads of families come in for the day. Sunday was just terrible. One child hit my husband in the face with a very hard toy he was swinging. The parents did not care very rude people. The lifeguard did come back to us to say they said sorry. We are well traveled & never experienced such rude staff. Hotel that is supposed to be all inclusive but so many things extra. It felt like grab as much money as possible. I would never stay in a Globales Hotel again.

I was really nervous before coming because of so many negative reviews but I have to say its really well organised clean family friendly hotel,we currently staying here with 7 years old twin boys and they absolutely loving it splash pool brilliant plenty sunbeds friendly staff food is lovely aswell