Anonymous User
April 12, 2023
The room that the hotel gave at the beginning was facing the road. Since the road is the only way for high-speed vehicles, there are many vehicles on the road (and there are also many large trucks). At eight or nine o'clock in the evening, you can still hear obvious noise in the room. Large trucks pass by. Can feel the resonance, can't rest at all.
After contacting the front desk, the hotel said that it needs to add money (50 yuan) to upgrade to a standard room (twin bed), because it is big! bed! house! Complete! department! yes! Pro! horse! road! of!
The telephone communication was fruitless, so I went downstairs to the front desk to negotiate in person, and then the front desk changed to a standard room for free. I thought I could have a good rest. Starting at 11 o'clock in the evening, two men next door kept chatting loudly (the hotel front desk later explained that the sound insulation of the room was not good. ).
At 00:28, I contacted the front desk by phone (I called the room phone 5 times and no one answered, but I got through with my mobile phone), and asked the front desk to solve the problem of loud chatter in the next room, but to no avail.
Until 01:00 in the morning, the room next door was still chatting loudly and frequently, and contacted the front desk again, but the front desk had no choice but to change our room again (the efficiency of the front desk to solve things needs to be improved).
After constant tossing, I fell asleep at 02:00 in the morning.
Something even more annoying happened the next morning! ! ! The hotel's breakfast time is from 7:30 to 9:30. When you arrive at the restaurant at 8:30, one-third of the dishes are gone, and the waiters have not added them. Several tables are leftovers from previous guests and no one has cleaned them up.
Because the aunt who cleaned up had breakfast in the restaurant! ! !
After finally getting the last poached egg and the last piece of cake, I put the plate on the only empty table and turned around to take the bowl of noodles. Other customers put the residue on our table. The key is that this table is facing Looking at the aunt who was eating, she was furious at that time! ! !
The person in charge of the restaurant explained that 8:30 is the time for the aunt to have breakfast, and there is no problem. As for why 1/3 of the dishes are gone, the other party explained that they are all freshly cooked for heat preservation. Isn't it that the dishes are put in the heat preservation container? Is the key cake freshly made too? Asked this question, the restaurant manager was speechless.
When the guests reported problems, the person in charge of the restaurant kept complaining, and she complained about what the guests said, as if she was very powerful.
In addition, there is an unknown number of years of old dirt on the hotel bathroom floor mats, which are all black, and the hygiene is not flattering! !
Summary: This is the worst experience among the more than a dozen New Century Mansions I have stayed in. There is no one, please choose carefully! ! ! ! !
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