Park Plaza Histria Pula Reviews

Response from Property: Dear Guest,thank you very much for your wonderful review and for your kind recommendation.We are delighted to hear that you had such an enjoyable stay and that you appreciated our modern, spacious rooms, beautiful views, location on the Verudela Peninsula, delicious breakfast, and relaxing spa facilities.A special thank you for recognising Claudia and Silvia. We are thrilled to know that their warmth, hospitality, and attentive service made your spa experience even more memorable. Your kind words will certainly be shared with them and the rest of the team.We look forward to welcoming you back for another exceptional stay on Pula's coast.Kind regards,Park Plaza Histria Team

Response from Property: Dear Guest,thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations, particularly regarding the service. This is not the level of hospitality we strive to provide, and your comments will be shared with our team for immediate review and improvement.We hope you will consider giving us another opportunity in the future to provide you with a much more pleasant and satisfying stay.Kind regards,Park Plaza Histria Team

Response from Property: Dear Guest,thank you for sharing your feedback with us.We are pleased to hear that you enjoyed our breakfast offering, appreciated the nearby sports facilities, and found our team friendly and welcoming. Your positive comments are greatly valued.At the same time, we are sorry to learn that some aspects did not fully meet your expectations. Park Plaza Histria is situated on the Verudela Peninsula, offering a peaceful setting surrounded by nature and the sea, though we understand that this location may feel somewhat isolated for guests seeking closer access to the city center. For any future stay, please do not hesitate to contact our team regarding transportation options. The city center is only about a 15 minute bus ride away, with a bus stop conveniently located just outside the hotel. Our team will be happy to provide information about bus lines as well as available taxi options to help you explore the area with ease.We also appreciate your comments regarding the rooms, as guest feedback helps us identify areas where improvements can be made. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Kind regards,Park Plaza Histria Team

Response from Property: Dear Guest,thank you for sharing your detailed feedback. We are delighted that you enjoyed the ambiance of our hotel, the beautiful seaside location, and the cleanliness of your room, as well as the thoughtful welcome amenities. It is great to hear you appreciated the heated indoor seawater pool.We are, however, very sorry for the delay in communication regarding your lost item. This certainly does not reflect the level of attentiveness we strive to maintain. Please rest assured that your comments have been shared with our management team to ensure that such situations are handled more promptly in the future.We hope to have the opportunity to welcome you back for a fully positive experience.Best regards,Park Plaza Histria Team

Response from Property: Dear Guest,We appreciate you taking your time to share your feedback in regards to your recent stay with us. We are sorry to read that your stay has not been 100% satisfactory, as our aim is to ensure a pleasant stay for all our guests. Please note that your description is not usual for us. We treat every guest respectfully and equally. If you had a different perception, we would like to apologise for the inconvenience. On your next visit, please let us know your preferences in advance and we will reserve a suitable room for you. With the hope to get another opportunity to welcome you again and improve your impressions of our hotel, we are sending you our best regards.Park Plaza Histria Team