Hotels Near GUNJAL FARM in Pune

Superb property with good manager and supporting staff members and excellent rooms good beds with comfortable matress clean bathrooms with hot and cold water and saparate dressing area and trained hotel staff

The environment is good and the quality is good. It is recommended to go to Pune! Service: good, Hygiene: clean, Environment: first class, Service: Keep up with Facilities: OK!

I am currently staying at the Royal Orchard Inn for a week, with a booking that extends to a total of 33 nights. While the room and location are decent, my experience has been profoundly impacted by the unacceptable service I have encountered. The male manager on night duty is a significant source of frustration. His arrogant demeanor and unprofessional behavior have made my stay quite unpleasant. Rather than providing assistance to guests, he seems more interested in belittling and humiliating them. This approach not only reflects poorly on him but also on the establishment as a whole. During my interactions with him, I was taken aback by his dismissive attitude and lack of respect for guests’ concerns. In addition to his inappropriate behavior, I have also experienced serious issues with the cleaning service. I discovered a missing $100 note from my folder, which raises significant concerns about the vetting process for housekeeping staff. Such lapses in security and professionalism are alarming and unacceptable. When I attempted to address these issues with the night manager, I was met with complete indifference. He offered no resolution and seemed wholly uninterested in rectifying the situation. When I inquired about his qualifications in hotel management, his inability to provide a satisfactory answer only underscored his unpreparedness for this role. It is troubling to encounter such a lack of professionalism in a place that should prioritize guest satisfaction. I had higher expectations from the Royal Orchard Inn, especially given my positive experiences at other locations. It is disheartening that the behavior of a single staff member can overshadow the overall quality of the hotel. The management has not approached me to address these concerns or offer any form of apology, which only adds to my disappointment. While the hotel boasts a great location and pleasant views, the service, particularly from the night manager, has been exceedingly poor. I urge potential guests to carefully consider these factors before making a reservation, as my experience suggests that the current staff dynamics may detract from an otherwise promising stay.

It's a decent hotel. They call themselves a business 4 star but it lacks in certain places. For example the bathroom sink is clogged. Stains on the marble. The highlight was the view from the room. Overall it's a decent hotel. Also, they only give 2 small bottles of water complimentary in the room. You atleast expect two 1 litre bottles to be given complimentary.

It was really amazing stay with excellent service and rooms are very clean. I really enjoyed my breakfast near the pool area plus the staffs are very helpful and kind including Mateen, Vicky and chef Gerish they all are very approachable except one person Sayed he was in the restaurant during dinner he was very rude Apart for this everything was perfect.

Quite value for money and their breakfast is limited variety, but sumptuous and a good taste. Location is perfect in terms of all good restaurants nearby. Would stay again whenever i want be close to kp

Near the hotel is the train station, there is no way to stroll around at night of course! Hotel facilities are new and breakfast is rich!

Hotel location is OK, there are some scattered shopping malls nearby, the distance is within 5KM, the train station is across the street. The facilities are relatively complete. The gym has enough aerobic equipment and less anaerobic equipment. Basically it is a set of dumbbells and a chest pusher. The pool and spa are just outside the gym. I tend to have three meals a day at the hotel. Breakfast, 70 RMB, more dishes and more seats; Chinese, dinner, and buffet dishes are a bit Indian, and I don't take care of tourists from other countries.