Casa Hain

"We left because they put us in a room other than the one we had booked through Airbnb (they left us in room 13, so we booked room 6). The room was VERY small for a couple and baby; they added a crib, and we barely fit. They moved us the next day because we asked... Room 6 was larger, but like the other one, it had terrible insulation. You can hear everything from the other rooms and footsteps in the hallways, as the floor creaks loudly. It's worth noting that there are many details on the walls, such as leaks and worn paint, poor-quality materials, an old hairdryer that doesn't dry anything, the door was difficult to open and close, and the "view of the Strait" is a lie since the rooms overlook a square. The breakfast was simple; for bread (sliced), there's a piece of cheese, another of ham, butter, and a small pot of jam. They give you an egg if the kitchen lady is there, and a tiny piece of cake... I'm attaching photos of this and some details of the room. And to top it all off, one day when our baby was taking a nap, they offered us room service, and we asked if it could be later, to which they replied yes, but when we arrived after our checkout, the room was still the same. It was a bad experience, I wouldn't recommend it to anyone. We never felt the heating was on, and the shower water got cold on two occasions. The hostel is truly disappointing. It's best to read about the tribe's history on Google, as this accommodation isn't worth the extra money."

Estancia Río de Los Ciervos

Innata Casa Hostal

"This place deserves 10 stars out of 5, its perfectly located, very close to the bus terminal, super market across the street, the host is super friendly, really lovely decorated place, PERFECT BEDS AND SHOWERS, good breakfast, luggage storage when you check out later, walking distance to everything, I don't think you can find a better place to stay in Punta Arenas. Probably one of the best places I stayed in Patagonia!"

Hotel Los Navegantes

"Everyone is friendly at the hotel, breakfast could be improved but it is decent. What I do highlight is the cleanliness of the rooms. During my stay at this hotel they only made the bed and with luck, they did not clean the bathrooms or change the towels. That is the only bad thing I found, but it is also a very nice and good hotel."