Hyatt Zilara Cap Cana

Service Quality: Many guests praised the hotel's exceptional service, highlighting the friendly and attentive staff who made them feel genuinely welcome. The front desk was often mentioned for organizing everything flawlessly and addressing every detail efficiently.(based on 1 review)

It Was excellence. Thes Best hotel for me. The food is amazin. Every thing is good.

This property was amazing. I would rate it 9/10 because the beach was horrible! I know it’s seaweed season but for it being a 5 star resort they should’ve been cleaning up the beach more often. The nightly entertainment was ehhh definitely needs more entertainment especially on the adults side. There should be some Dominican music at the pool it’s alil to quite & the music was horrible. Alfred the volleyball instructor was great! He made sure everyone was joining the activities he made the volleyball games fun he was very funny & made sure everyone was enjoying their time even after volleyball he would see us around & was just really cool & nice. Roberto from Las Mareas Cuisine Club Swim Up Bar was amazing!! He made the best drinks & was very attentive our whole stay! Bernice from Las Mareas was very nice she was always right there when you needed anything very attentive aswell! The food was amazing especially the Pier Buffet & the El Mercado Buffet. The guy that works in the night time at the Bongos club lounge was amazing our whole trip he already knew what drink my husband wanted once we walked in I forgot his name but he was great!! Housekeeping was great they cleaned twice a day always keeping the room cleaned witch we loved. We enjoyed our vacation & will be back soon!!