Hotels in Pyeongchang-gun

"Advantages Conveniently situated Generously sized accommodations Impressive amenities Perfect for family trips, this place offers all the amenities you need, just like an Airbnb. You'll find a cooker, pots and pans and cutlery readily available. Conveniently located near a variety of dining options Drawbacks The staff had limited English proficiency, making communication quite challenging. Upon our early arrival at around 11am, we found the reception area to be deserted. Along with other guests, we were left waiting at the counter, unsure of what to do. Finally, around 1pm, a receptionist appeared. However, rather than simply informing us that check-in was only possible after two, they made each guest wait in queue to deliver the same message. Upon returning to the reception at 2, we were informed that we had to wait an additional hour. This experience was quite unprofessional and made it challenging to enjoy other activities"

"The property in nicely located near the ski slopes and with 5 min walk you can star your day skiing. We are a bit disappointed on how the reservation has been managed by Trip.com we have been assigned 2 Executive Suites for two adults and one child of 12 years old when 1 room would have been more than enough to accommodate three guests! That’s shameful! Room service end at 9:30 PM which in my opinion it’s a bit too early for a 5 star hotel like this one. Also a bit ridiculous to ask for an ice bucket 5.000 KRW against the coat of 570.000 KRW of one room only!! My sincere appreciation and gratitude to Mr.Koh the Concierge that has been extremely helpful and kind to us during the whole stay. Kudos to him!!!"

"I recently stayed at Ramada Hotel and found it very convenient, especially with the free shuttle service provided. The shuttle runs from Jinbu Station to the hotel, as well as from the hotel to Yongpyong and Alpensia Ski Resorts. Just make sure to check the shuttle schedule in advance —it's available on their website or at the reception counter. The breakfast selection was decent. What I loved most was the convenience of the in-house ski rental shop. We could pick up our ski equipment and suits early and have it ready in our room, making it super easy to head straight to the ski resort the next day. One area for improvement would be promoting other attractions in Pyeongchang, such as ice sculpture shows (if available) or other unique activities, to make the experience even more memorable. Overall, it was a great stay, and I’d recommend it for anyone visiting the area."

"Overall, the amenities (pool, petting zoo, convenience store) were excellent for families, and we were quite satisfied. However, one major disappointment was the attitude of the staff member who handled our check-in. As check-in is the hotel's first impression, I believe a staff member's demeanor truly reflects the hotel's image and professionalism. Even if the price is more affordable than other 5-star hotels, guests still book with the expectation of 5-star service. Therefore, the disappointing way the initial check-in was handled by the staff member clearly requires improvement. Here’s a breakdown of the interaction: 1. I explained that I had requested a bed guard during the booking process. -> The staff member responded: 'We didn't receive any separate information about that.' 'It seems you booked through an international website, and that kind of request doesn't show up on our end. All bed guards are currently unavailable/out of stock.' 2. Given I have a young child, I inquired if I needed to make an additional booking should a guard become available. -> The reply was: 'There's no separate reservation for that.' 'If they're already out, they won't become available again.' 3. I asked if customers are expected to constantly call and check then. -> The staff member said: 'Since you made the reservation the day before, it's highly probable that bed guards wouldn't have been available anyway.' 'Even if you call, there won't be any.' Is this truly the appropriate way for a 5-star hotel to handle a guest? Am I, the guest, at fault for booking last minute or via a third-party site? I wasn't asking for anything unreasonable. For a 5-star hotel, wouldn't a more fitting response from a service staff member be something like: 'Since you booked through an international site, sometimes details like this don't get fully transmitted to us. All our bed guards are currently in use, but let me see if one might become available, or if there's anything else we can provide as a substitute'? Curiously, when I raised the complaint to a different staff member, they managed to find a bed guard in storage and provided it. (What does that say about the earlier response?) Frankly, even after receiving it, I didn't feel good about the whole experience. Considering this is a hotel popular with families, this kind of guest interaction definitely requires serious improvement."

"The view from the room was superb, directly overlooking the ski slopes. The hotel is centrally located in the town, with dining and skiing just steps away. We didn't opt for breakfast during our stay, as we purchased items from a convenience store in town, so I can't comment on the hotel's breakfast."

"It's good because it's close to the trout fishing festival"

"I booked a 61-pyeong (approximately 200 square meters) Noble Suite, but there were no photos of the 61-pyeong (approximately 200 square meters) room on the hotel reservation page, which made it difficult to check the room's condition. I searched the Naver blog and checked the room, thinking, ”No way, it must be the same room...” I made the reservation. There was a sink, but no appliances, and cooking wasn't allowed. There was a double refrigerator, and the storage was spacious and comfortable, but not being able to cook was a real disappointment. The living room was quite large, and the bedding was clean. The only inconvenience was that the refrigerator seemed to be broken... The constant buzzing in the room was very tiring. The living room bathroom had basic shampoo and body wash, but the master bathroom didn't have any. Being a hotel, I expected amenities, but I was a little taken aback when I found none. However, to be able to book such a large room at this price... The value for money is incredible! The room is very large, and can sleep up to 10 people. If you don't plan on staying long, I would definitely return."

"Cost effective! Although it's a little narrow, it has everything you need, and it's a double-layer structure with high space utilization. We ate cup noodles and almost didn't use the kitchen, but we had scissors, knife, tomatoes, spoons, etc. to eat food."

"It was perfect for going to the ski resort, and there were restaurants and convenience stores nearby, so the location was good, and there was plenty of parking. However, there was only one hanger in the room, which was a little inconvenient. Still, I had a comfortable stay."