Oaks Sydney Goldsbrough Suites

Oaks Sydney Goldsbrough Suites Reviews

Oaks Sydney Goldsbrough Suites

243 Pyrmont Street, Pyrmont, New South Wales 2009, AustraliaView hotel details
Oaks Sydney Goldsbrough Suites
Oaks Sydney Goldsbrough SuitesOaks Sydney Goldsbrough SuitesOaks Sydney Goldsbrough Suites
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Guest Reviews of Oaks Sydney Goldsbrough Suites

8.6/10
Very good
374 reviews
Verified reviews
Location8.8
Amenities8.5
Service8.6
Cleanliness8.5
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All reviews(374)
Positive reviews(352)
Reviews with photos/video(117)
Large rooms(51)
Many amenities(42)
Clean pool(26)
Great swimming pool(26)
Perfect for families(12)
Located in the city centre(8)
Has facilities for children(5)
Family activities available(5)
Negative reviews(22)
Nize69
1 Bedroom City Skyline Apartment
Stayed in Apr 2026
Couple
6 reviews
9.0/10
Great
Posted on May 23, 2026
Nice experience with strategic location that is close to everthing.
Guest User
1 Bedroom Apartment
Stayed in Mar 2026
Couple
2 reviews
2.5/10
Posted on Apr 6, 2026
The building is very old. There's no sunlight in the room, and the soundproofing between rooms and from the hallway is terrible, practically non-existent. The hygiene is very poor; the floors, vents, and kitchen area were extremely dirty. The location is also very inconvenient, situated right under a flyover. This kind of room negatively impacts Trip.com's reputation.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. We take all comments seriously, as they help us review our facilities and standards and identify areas for improvement. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again in the future.Oaks Sydney Goldsbrough Suites
Anonymous User
1 Bedroom Apartment
Stayed in Feb 2026
Solo traveller
8 reviews
8.5/10
Very good
Posted on Apr 5, 2026
The room was spacious and the bed was comfy.. Cleanliness was average.The facilities are a bit old but adequate. The gym is small and the equipments are old and rusty and obviously lack of cleaning. The hotel is close to Darling Harbour but it would take some time to find the entrance when you first get there. The staff were nice and helpful.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you found the room spacious and comfortable, and that our team provided friendly and helpful service during your stay. It’s also great to know you appreciated our proximity to Darling Harbour.We value all comments, as they help us continue reviewing our facilities and overall presentation. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Oaks Sydney Goldsbrough Suites
Guest User
Studio Apartment
Stayed in Feb 2026
Solo traveller
2 reviews
5.5/10
Posted on Apr 19, 2026
Decent location in a charming historic building, and reception was pleasant enough. The apartment-style setup works well in theory — having a washing machine and dryer is a genuine plus for longer stays. That said, the apartment itself was a disappointment. The kitchen appliances were outdated, and the floor in front of the kitchen hadn’t been properly cleaned. The furniture throughout was worn down — chipped paint, peeling doors, and pieces that looked well past their prime. The bathroom was the worst of it. The main room lighting was harsh and uncomfortable, though the carpet appeared relatively new. The ground floor gym felt like it was from another decade entirely — rusty, completely worn-out equipment crammed into a small, stuffy room. Out of 10, I’d give it a -5. Not somewhere you’d want to work out. Overall, the condition of this property is simply not acceptable for the price.
6/9
Response from Property: Dear Guest,Thank you for taking the time to share such detailed feedback about your stay. We appreciate you acknowledging our convenient location, the charm of our historic building, and the friendliness of our reception team, as well as the benefits of the apartment‑style layout for longer stays.We’re sorry to hear that other aspects of the apartment and facilities did not meet your expectations. Your comments regarding the condition of the apartment, bathroom, kitchen appliances, lighting, and gym facilities have been noted and shared with our management and maintenance teams for review. Guest feedback is invaluable to us and plays an important role in guiding ongoing maintenance planning and future improvements.As a heritage‑listed property, our building offers unique character and generous apartment spaces, and we recognise the importance of ensuring comfort and value alongside this historic charm. While we regret that your experience did not align with your expectations for the rate paid, we genuinely appreciate your candour and the opportunity to reflect on areas for improvement.Thank you again for your feedback. We hope there may be an opportunity in the future to provide you with a more positive experience.Oaks Sydney Goldsbrough Suite
Sanhong
Studio Apartment
Stayed in Jan 2026
Family
16 reviews
7.0/10
Posted on Mar 11, 2026
Aside from the uncleaned table on the balcony, the indoor hygiene was pretty good. The parking lot being in a separate building was a bit inconvenient. The hotel's location is decent, not far from the city center. Overall, it's alright.
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Response from Property: Dear Sanhong,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found the indoor cleanliness to a good standard and that our location worked well for your visit.We appreciate your note regarding the balcony table and the parking setup. Your comments have been passed on to our team, as we are always looking for ways to improve both the presentation of our spaces and the overall convenience for our guests.Thank you again for staying with us. We hope to welcome you back for an even more enjoyable visit in the future.Warm regards,Oaks Sydney Goldsbrough Suites
Bobojiegufolie
2 Bedroom Apartment
Stayed in Jan 2026
Family
9 reviews
8.5/10
Very good
Posted on May 7, 2026
This hotel offers good value for money, located in the city center with convenience stores and restaurants nearby. It's within walking distance to Darling Harbour, Sydney Wildlife Park, and Sydney Aquarium, making transportation very convenient. Parking is also easy, with a parking garage located in the building behind the hotel. However, you do have to go around the front entrance to get to the back, and parking fees are quite expensive, which is a common issue in Australia. The suite is split-level, which nicely separates the living area from the sleeping area, making for a comfortable stay. The room facilities are a bit dated, though.
Original textTranslated by Google
Response from Property: Dear Bobojiegufolie,Thank you for taking the time to share such a detailed review. We’re pleased to hear that you found the accommodation good value for money and appreciated our central location, with convenient access to nearby shops, restaurants, Darling Harbour, and local attractions.It’s also great to know that you enjoyed the split‑level apartment layout, which many guests find comfortable for separating living and sleeping areas. We appreciate your comments regarding parking access and room presentation, as guest feedback is valuable to us and helps guide our ongoing reviews and improvements.Thank you again for your feedback, and we hope to have the opportunity to welcome you back again in the future.Oaks Sydney Goldsbrough Suite
Carminho
Studio-No Housekeeping
Stayed in Dec 2025
Solo traveller
7 reviews
10/10
Outstanding
Posted on Jan 14, 2026
It was an amazing experience to stay in this hotel. The building is very old school and heard it’s a historical building. Price is Very budget, big and clean, with swimming pool & jacuzzi. Next to darling harbour.
6/10
Response from Property: Dear Guest, Thank you for your wonderful feedback. We're delighted to hear that you had an amazing experience and enjoyed the charm of our historic building, as well as the spacious, clean rooms and great facilities like the pool and jacuzzi. We're also glad you found the location and value for money to be just right. We hope to welcome you back again soon. Kind regards, Oaks Goldsbrough Team
Emzzzzzz
1 Bedroom Apartment
Stayed in May 2026
Family
1 reviews
5.5/10
Posted on Jun 8, 2026
Cockroaches throughout the room. On walls and kitchen cupboards and the floor. Tv wouldn't work at all. Wouldn't connect to their wifi Very disappointed considering we've stayed before
Nimol Keo
Studio Apartment
Stayed in May 2026
Solo traveller
6 reviews
9.0/10
Great
Posted on Jun 5, 2026
The location is excellent, with easy access to Darling Harbour, public transport, and nearby attractions. The room was spacious, clean, and well-equipped. The staff were friendly and helpful throughout my stay. Overall, it offers good value and a comfortable experience.
Luckytrip!
1 Bedroom Apartment
Stayed in Nov 2025
Family
9 reviews
10/10
Outstanding
Posted on Dec 5, 2025
The room was nice and good value for money. Staff very helpful and friendly and the sauna and the swimming pool are good too.
Response from Property: Dear Guest, Thank you for your lovely feedback. We’re delighted to hear you enjoyed the room and found it great value for money. It’s wonderful to know our team made your stay pleasant with their friendly and helpful service, and that you also enjoyed the sauna and swimming pool. We hope to welcome you back again soon. Kind regards, Oaks Goldsbrough Team
Guest User
Studio Apartment
Stayed in Oct 2025
Business traveller
4 reviews
10/10
Outstanding
Posted on Nov 24, 2025
3mins to ICC for exhibition, 5 mins to Darling Harbour. 15mins to downtown. Hotel outlook and inside is very unique, I love it a lot. Worth to stay.
Response from Property: Dear Guest,Thank you for your lovely feedback. We’re delighted to hear you enjoyed our unique historic building and convenient location close to the ICC, Darling Harbour, and the CBD. We’re glad you found your stay worthwhile and hope to welcome you back again soon.Kind regards,Oaks Goldsbrough Team
Guest User
1 Bedroom Apartment
Stayed in Apr 2026
Family
6 reviews
9.0/10
Great
Posted on May 23, 2026
Spacious,accomodation wonderfully convenient gym sauna. great location. good vakue for money.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the spacious accommodation and found our gym and sauna facilities convenient during your stay.It’s also great to know that you appreciated our location and felt the property offered good value for money.We truly appreciate you taking the time to share your experience and hope to welcome you back again in the future.Oaks Sydney Goldsbrough Suite
Lo Lupin
Studio Apartment
Stayed in Dec 2025
Solo traveller
1 reviews
6.5/10
Posted on Jan 10, 2026
It is a little bit of dust in the rest room.
Response from Property: Dear Guest,Thank you for your feedback. We appreciate you letting us know about the dust in the restroom, and we apologise for the inconvenience. Your comment will be shared with our housekeeping team to ensure better attention to detail. We hope to welcome you back for an improved stay.Kind regards,Oaks Goldsbrough Team
Guest User
Studio Apartment
Stayed in Nov 2025
Solo traveller
9 reviews
9.0/10
Great
Posted on Jan 2, 2026
Great. Pleasant staff. Nice big rooms. Clean
Response from Property: Dear Guest, Thank you for your lovely feedback. We're delighted to hear you enjoyed our pleasant staff, spacious rooms, and clean environment. We look forward to welcoming you back again soon. Kind regards, Oaks Goldsbrough Team
Guest User
1 Bedroom City Skyline, No Housekeeping
Stayed in Feb 2026
Couple
9 reviews
8.5/10
Very good
Posted on Apr 8, 2026
We definitely enjoyed our stay at this hotel, and decided to book an additional 2 days to explore Sydney some more. Hotel staff were lovely, a facilities were pretty good. The pool area can definitely get busy, and children can take over even in the sauna! However they didn’t really cause any issues. Location is pretty good, a few hotels in front blocking the actual view of darling harbour. Definitely wouldn’t recommend getting a balcony as all the balconies are at the back of the building which is fancy directing towards another building less then 20M away so the only view you get is a brick building in front of you! Would recommend getting a skyline view, there’s no balcony but much nicer view. Apartment are quite spacious and good laundry facilities. The outside and main inside of the building looks old fashioned but the rooms themselves are pretty Morden. Only downfall is you have no natural light at all coming into the bedrooms so they are always dark! When checking in we tried to check in at 1:35pm, a little early but they will not let you in before 2pm, so definitely try and plan arrival time accordingly. Overall, did enjoy this hotel!
Response from Property: Dear Guest,Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay and chose to extend it to explore more of Sydney. It’s wonderful to know that our team made a positive impression and that you found the apartment spacious, modern, and well‑equipped, with convenient laundry facilities.We also appreciate your comments regarding our facilities and location, and we’re pleased that overall you had an enjoyable stay with us. Thank you again for your feedback, and we hope to have the pleasure of welcoming you back in the future.Oaks Sydney Goldsbrough Suites