Guest User
May 9, 2025
The hotel covers a large area. The lobby is on the second floor. The parking lot is sufficient, suitable for self-driving travel. Opposite is the outlet mall and supermarket, which is convenient. When we came, it was already after May Day. I asked the front desk clerk to upgrade the room, but he was a little unhappy. After repeated requests, he upgraded to a zero-pressure mattress room. After we came back from dinner, we found that there were more small fruit plates and small foods on the table, and the water was boiled, which was quite considerate. The hotel's health hot pot is worth recommending. But it is far from the main building through the corridor, so it is better to walk around the outside of the hotel. It rained heavily on the morning of May 9th when we checked out. We parked the car at the door and called the luggage cart up. The staff saw that we had a lot of luggage, so they put down the luggage cart and were about to leave. Because there were only three women (including two 70-year-old people) and a child, we couldn't move it, so we asked the staff to arrange a man to help pull the luggage, and the staff said okay, I'll do it for you. Although they were all ladies, they slowly pushed the luggage cart down. If I hadn't asked to push the luggage cart to the hotel entrance, the staff would still be reluctant to help, but arranged for a security guard who was wearing thin clothes to stand in the strong wind. The security guard was very good and helped to get the luggage. In short: the hotel is not bad, and I hope the service awareness of the front desk staff can be improved.
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