Tianzhu Mountain Wangfu International Hotel Guest Reviews
4.7/5
Outstanding
1218 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1218)
Positive reviews(1186)
Reviews with photos/video(253)
Classy environment(143)
Delicious breakfast(129)
Friendly front desk staff(89)
Large rooms(61)
Convenient parking(53)
Luxurious(16)
Delicious buffet(14)
Has rooms for families(8)
Negative reviews(32)
Guest User
Deluxe Double Room
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Their location is good. I believe it’s in the Central Area. I’m able to walk to the central mall from the hotel. Also the attraction points are only nearby. The facilities may be a little old but they are already the better ones you can find there. Cleanliness and services are good as well. Front desk are helpful and friendly. Would recommend this place if you are exploring the city.
Response from Property: Dear customer: Thank you for your stay! We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. The hotel is located in the Qianshan Development Zone, with very convenient transportation. There are mainly commercial, entertainment, and shopping centers nearby, and the geographical location is excellent. Welcome to visit Tianzhu Mountain Wangfu International Hotel again!
Syed Shahzad
Smart Executive Double Bed Room
Stayed in Oct 2021
Business travellers
7 review
4.0/5
Very Good
Posted on Nov 20, 2021
Location is good for food and convenient to the market
Response from Property: Our hotel is located in the city center, transportation, shopping, accommodation, etc. are very convenient, thank you for your good comments, thank you, welcome to stay next time
Guest User
Deluxe Double Room
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 27, 2024
I am very satisfied with the hotel I booked during this trip. From the front desk to the waiters, everyone is very good. The hotel's surroundings are very clean, the buffet is also very rich, the room is spacious and clean, and it is also equipped with a disposable toilet seat cover, which is particularly worthy of praise👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is a great honor that you have chosen our Tianzhushan Wangfu International Hotel and given us a five-star rating! I am very happy to bring you a wonderful time on your trip. In terms of hygiene, we will strictly clean according to our regulations, and conduct a second inspection after cleaning. Every facility and linen from the lobby to the room will be carefully arranged to ensure every guest’s stay experience. Thank you very much for your appreciation. Your appreciation has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and I wish you a happy life!
peihh
Butler Floor Double Occupancy Room
Stayed in Apr 2024
Family
123 review
5.0/5
Outstanding
Posted on Apr 27, 2024
A pleasant surprise hotel. Very good! The breakfast is very rich and the service is very good! The bed is comfortable and the bathtub is comfortable. Qianshan is a small town with a high happiness index.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing Tianzhushan Wangfu International Hotel. Thank you very much for your recognition of us, which is the most powerful encouragement for us. Our breakfast is buffet style, with rich dishes, nutritious and delicious, ensuring that every guest can eat the breakfast carefully prepared by the hotel when they get up in the morning. There is a square and Sino-Nuo Hengtai City behind the hotel, which is only a 5-minute walk away, which is very suitable for a walk after dinner. The hotel has won unanimous praise from many business travelers for its warm and comfortable service quality. We will continue to provide quality services to every guest.
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The service is very good, the sanitary environment is also very good, I am very satisfied with this stay
Original TextTranslated by Google
Response from Property: 【Family Room】Dear guest: Hello! It is an honor for you to choose our Tianzhushan Wangfu International Hotel and give us a full score. I am very happy to see your recognition and praise of our hotel facilities and environment! We have been committed to providing the best service to every guest. For your satisfaction, Wangfu will continue to work hard and look forward to meeting you next time. I wish you happiness!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is in a very good location. The facilities are good. The service staff, especially the front desk staff, are warm and thoughtful. I will choose this hotel next time I go to Qianshan.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Butler Floor Double Bed Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The hotel environment is good, the bed is comfortable, and the waiter has a good attitude.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is a great honor that you have chosen our Tianzhushan Wangfu International Hotel and given us a five-star rating! I am very happy to bring you a wonderful time on your trip. In terms of hygiene, we will strictly clean according to our regulations, and conduct a second inspection after cleaning. Every facility and linen from the lobby to the room will be carefully arranged to ensure every guest’s stay experience. Thank you very much for your appreciation. Your appreciation has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and I wish you a happy life!
wayne_cyc
Deluxe Double Room
Stayed in Apr 2024
Business travellers
24 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Upgraded to an executive king bed, breakfast was very rich, freshly ground coffee was quite satisfactory
Original TextTranslated by Google
Xiaozhen
Deluxe Double Room
Stayed in Mar 2024
Other
90 review
4.0/5
Very Good
Posted on Mar 25, 2024
Convenient parking, moderate room size, a little old facilities, no space for guests to scatter in the dining hall, a private room is required, fortunately there is a restaurant opposite the hotel. I chose the county hotel to climb Tianzhu Mountain thinking that the conditions in all aspects would be better, but I was a little disappointed. The overall price-performance ratio of the room rate is not high when comparing the whole trip.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Maybe we haven't done well enough and failed to get your five-star praise, but we will continue to work hard. The full satisfaction of the guests is the source of strength of Wangfu. Next time, Wangfu will definitely win the five-star praise of the guests. Looking forward to your next stay~!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Good environment, convenient transportation, better service, worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect services for you.
Gemolee²⁰²¹⁶⁶⁶
Deluxe Double Room
Stayed in Feb 2024
Family
11 review
4.7/5
Amazing
Posted on Feb 16, 2024
A local old hotel with a good environment, but the interior is indeed old. It is close to the largest complex in the north.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello~ Thank you for your review. Maybe we haven't done well enough and failed to get your five-point praise, but we will continue to work hard. The full satisfaction of the guests is the source of strength of Wangfu. Next time, Wangfu will definitely win the five-point praise of the guests. Looking forward to your next stay~!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Hygiene: Very well done, clean and tidy, and also provides disposable toilet seats👍🏻
Service: Very enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your recognition of our hotel. Every time I was touched, I was always so kind and unforgettable. Seeing your praise and support, my heart was filled with joy and sweet as honey. I am lucky to have you accompany me all the way. We have been working hard to move forward and leave the best for you. I wish you a happy life and look forward to your visit again!
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room was clean and quiet, and the service was good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! It is an honor that you choose our Tianzhushan Wangfu International Hotel and give us a full score. I am very happy to see your recognition and praise of our hotel facilities and environment! We have been committed to providing the best service to every guest. For your satisfaction, Wangfu will continue to work hard and look forward to meeting you next time. I wish you happiness!
Guest User
Butler Floor Double Bed Room
Stayed in Mar 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Good service, clean and tidy, I will consider staying next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence: Thank you for your support to the hotel~
Kuangyedeshizi🦁
Deluxe Double Room
Stayed in Feb 2024
Family
39 review
1.0/5
Posted on Feb 5, 2024
The hotel parking lot is very big, but the attitude of the security guard at the door is very bad. The car parked at the entrance of the lobby and the servants were taking the luggage. Before they finished taking the luggage, they kept asking people to move. There are two lanes. The car behind honked and refused to let the car park in the lane and let the people entering the hotel drive away. What's more, that person was also entering the hotel next to the car. The servants who took the luggage drove away. The car behind was rude, and you are also rude? The room decoration is old, it is not convenient to eat around, the sound insulation is average, far from the 5-star standard, and the conversations of people in the corridor can be heard clearly. The hotel front desk said that the room type can be upgraded for free, but it was not together, so it was not upgraded. I have to thank this, but they only gave two free bottles of water. Children are not allowed to be taller than 1.4 meters. It is very strict. Milk and soy milk were not replenished after 9 o'clock. The service is very poor and the hardware is also average
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad stay experience you have. Thank you for your feedback. We will continue to work hard and constantly improve and update our hardware facilities. Our hotel leaders attach great importance to this incident and have notified the relevant departments to strengthen the service awareness training of security to prevent such incidents from happening again. We sincerely thank you for your valuable suggestions. Only in this way can we continuously improve and enhance the service quality and provide you and all guests with better and more professional services. All the staff of the hotel apologize to you again. I believe that you will be satisfied with your next stay. All the friends sincerely look forward to your visit again. We will serve you wholeheartedly!