Guest User
February 9, 2025
To the Hotel Boss/Manager
I have officially returned to work after the Spring Festival holiday, and would like to summarize the many bad experiences I had in your hotel.
I checked into your hotel room on the afternoon of January 28, New Year's Eve. Because I was traveling with my wife and 3 children, I booked a light luxury suite. I confirmed online that the beds were 1.8 meters and 1.5 meters long so that the whole family could live in the same room for easy care. However, when I arrived at the hotel, I found that the beds were 2 beds of 1.2-1.3 meters. Your reply was that you forgot to update the online room information. Although you are willing to provide me with an extra room, it is inconvenient for me to take care of the children. Therefore, I would like to assist your staff in moving an extra mattress to my room. If it was not New Year's Eve, I would change hotels as soon as possible!
In addition, I am very angry about your practice of placing male **** products in the bedroom. My daughter even asked what this **** is used for! It's obvious that you like a little sweetness in the adult world, but do you seriously respect the needs of family customers?
The floor-to-ceiling windows in the bedroom have serious cracks, and I have to repeatedly remind the children not to get close to them to avoid danger and tragedy!
The faucet in the bathroom is broken, and the drain is clogged, so there will be serious water accumulation when taking a shower!
When you sit on the toilet, the toilet will automatically flush and the water will splash onto your butt. Bosses and managers, please experience it for yourself!
After many years of travel and business trip experience, this time is really the most bizarre experience. If you put yourself in my shoes, can you tolerate these services? ! ! Is this worthy of the service industry?
Original TextTranslation provided by Google