Anonymous User
August 8, 2023
Sure enough, a good review may not necessarily be an expression of true feelings, but a negative review must be an expression of true feelings. I saw some bad reviews before I booked the room. They were very sincere, but I was still lucky and I really deserved it.
The hotel is located in an extremely remote location, with a row of wind power stations in front of the door, making it an inaccessible location. The so-called lobby has only one staff member. The next day, even the lobby was guarded by General Tie.
It is commendable to add the housekeeper's WeChat account and answer all questions, and handle problems in a timely manner. but! If you need to ask the housekeeper for even the most basic hotel services, and then spend time waiting for you to solve it, does it appear that your team is extremely unprofessional, unserious, and irresponsible?
Sanitation is worrying. Returning to the cleaned room, from the first floor to the second floor, there were muddy footprints on the corridor. Is this a hint that someone has been in my room before? Come on, let's analyze it from the footprints. Is this a gentleman or a lady? What did he come in for?
The environment on the beach is also very bad. In the infinity pool, there is a mask floating directly, and all kinds of garbage can be seen on the beach. What is even more disgusting is that I saw several tourists spitting directly on the beach. This is really unbearable. I reported it to the hotel and they replied, "We can't control other guests." I believe this must be their true thoughts, which is why they said it so confidently. At first glance, you are right. How can I take care of other people? But think about it on the other hand, how can a team that adheres to this concept manage this beach carefully? As long as you pay the money and buy the ticket, you can do whatever you want later. As for the dirty and smelly things, leave it to the sea. I believe that the sea has strong self-purification power.
Parking is a big problem. It takes 10 minutes to drive from Gokoku Hot Spring to the main hotel. After arriving at the hotel, find a vacant parking space (difficulty rating: five stars). Then it takes at least 10 minutes to walk to a restaurant or the beach. It is very difficult in the summer. . By the way, there is a shuttle bus service, every 30 minutes, but there is no shuttle bus in the morning on weekdays, so what should I do? Well, you can stay in the room and watch TV...
The quality of breakfast cannot be complimented. There are few varieties, poor quality control, and the ingredients are quite cheap. If you want to find a box of branded yogurt, it is impossible. You will never miss any corner where you can save money. The steaming stall is not even willing to turn on the steam, and the cold Hanamaki It was also the first time I ate it.
As a hotel that focuses on families and children, the performance is surprising. Regardless of whether it’s a hotel or a beach, I visually estimate that 95% of the trips are for families. The groups you serve are all children. It’s okay to be unprofessional, but your confusing attitude is disgusting.
Original TextTranslation provided by Google