Aishenghuodeqiqixiong
April 6, 2025
The overall environment of the hotel is good, and the facilities are relatively complete, but there is room for improvement in the details. The room is in a good location and you can feed the giraffes, but the sound insulation is poor, and you can clearly hear the crying of the children in the next room. The service staff is relatively good and patient. From the beginning of check-in, they will carefully explain the precautions and possible problems, including the recommended performances. The restaurant is good, the grilled fish is sufficient, the taste is good, and there are interactive performances. You can feed the giraffes during breakfast, because it is not very convenient to bring the elderly. The waiter Xiao Chen is very patient, helping to arrange seats, helping us prepare leaves for feeding the giraffes, and introducing the names and personalities of the giraffes. The elderly are very happy. The keeper Zhai Huaijun must be praised. On the first day we arrived, because the elderly were not very mobile and wanted to feed the giraffes, the keeper guided the giraffes to interact with the elderly at the window, and played for a long time, and took a lot of photos and videos for us very carefully. The second day, when the giraffes were in the park, they were busy again to know that the children interacted with the giraffes. The whole family was very happy and very nice. Must give a big thumbs up to the staff.
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