All Seasons Hotel (Qingdao Oriental Eden) Guest Reviews
4.8/5
Excellent
465 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(465)
Positive reviews(458)
Reviews with photos/video(165)
Awesome rooms(104)
Delicious breakfast(85)
Friendly front desk staff(67)
Classy environment(31)
Awesome amenities(28)
Perfect for business trips(23)
Easy to get around(18)
Convenient parking(12)
Negative reviews(7)
Anonymous User
Queen Room
Stayed in Oct 2024
Business travellers
12 review
4.0/5
Very Good
Posted on Nov 6, 2024
Value for money. Breakfast is ok.
Response from Property: 尊敬的賓客:您好!感謝您對全季酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Anonymous User
Superior 2-bed Room
Stayed in Apr 2024
Other
58 review
2.2/5
Posted on May 9, 2024
During the May Day period, I came to the house in the Hi-tech Zone to do cleaning. It was not crowded enough to run back and forth, so I thought of staying in a hotel here for two days. I knew that May Day was expensive, so I booked a twin room for more than 500 yuan. What (the best hotels close to my home are the All Seasons and Orange, I booked the All Seasons).
Then came the worst.
I called several times on the afternoon of May Day to check if I could check in. I know that rooms are tight during May Day, so it really wasn’t a problem.
I originally booked a double bed, but because I had to go back to the city for business in the evening and only my wife and children were staying, I changed it to a double room. Later, I found that the double room opposite was about 1/3 larger than the double room. I spent a lot of money on the problem. The double room was expensive, and there was no explanation at the front desk.
I checked in on May Day. I know you are busy during this holiday. My wife went out at 9 o'clock in the morning and told the cleaning lady that she only needed to clean up the garbage, replace the floor mats, and fill up some water. She brought her own towels, sheets, etc., and nothing else was needed. When I came back at 2 o'clock in the afternoon, the garbage was still there, and the floor mat was still there. I called the front desk and asked the aunt to take away the garbage and replace the floor mat. It only took two minutes. However, an hour passed and she still hadn't come. I called the front desk. After two calls, more than ten minutes later, the aunt came late. The cleaning aunt arrived and was very polite. She said that the room was full, and she had been fighting for a room, so she couldn't do the cleaning and so on.
I asked for a thin quilt at night. I also waited for an hour and called twice. The front desk kept being perfunctory... When I called for the third time, I said it was not available. Then you should tell the customer in advance. He said that he would leave a negative review and it was sent again. ... He said he found a bed. Do you know how the quilt was given? I was given a quilt and a quilt cover...let me put it on myself...
I used to like staying at All Seasons. No wonder the Internet is now criticizing Huazhuhui. He has been the leader of the Huazhu Club all season long, and now he is like this, which is really embarrassing. (The evil deeds of Huazhu Club are hard to describe. I used to be a platinum member of Huazhu Club, but later switched to Ctrip. Everything went wrong. Huazhu Club will only favor its franchisees.)
When I contacted Ctrip customer service, they quickly gave me a 200 yuan coupon, and the front desk also apologized by giving me two bottles of Coke... I smiled and refused, saying that the negative review was a given. Later, Ctrip directly refunded the room fee for one day and downgraded the hotel.
Therefore, although booking a hotel on Ctrip is more expensive than booking offline, the reason why I still insist on using Ctrip is that the service can be guaranteed here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel for your stay. We will strengthen the training of our staff on various operating procedures. Thank you for your stay!
rubberdam
Superior 2-bed Room
Stayed in Jul 2024
Business travellers
9 review
1.0/5
Posted on Aug 18, 2024
The three people at the front desk would rather not work, chat, or serve customers - and even lie to guests that there is only one person at the front desk! This deceptive behavior is extremely bad and the service attitude is extremely poor. It can be said that I cannot give a single rating! I have been traveling for so many years - I have never encountered a hotel like this! The service attitude of this whole season is not as good as that of a hotel! It’s really the first time I’ve seen it! There is still deception! I will strictly complain!
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry to bring you a bad check-in experience. We will strengthen the training of various operating procedures for our staff. Thank you for your stay and wish you a happy life!
Guest User
Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 26, 2024
The room was very tidy. The young lady at the front desk was very warm and thoughtful. I left something there and took the initiative to send it back for me. Thank you very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel! Your recognition of us is a compliment to us! JI Qingdao Oriental Eden Hotel is committed to creating another harbor in your journey. Thank you again for your recognition and look forward to your next visit. Next visit!
Guest User
Superior 2-bed Room
Stayed in May 2024
Business travellers
16 review
3.7/5
Posted on Jul 14, 2024
There were actually flies in the room and I was almost sick to death.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at JI Qingdao Oriental Eden Hotel. We are very sorry that we did not give you a satisfactory stay experience. We deeply apologize for the inconvenience caused to you. We are very grateful for your feedback on the hotel. Your feedback will help us improve. We look forward to you staying at the hotel again and giving us a Opportunities for correction and improvement, hotel staff look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 28, 2024
The room is very clean and the service is very good
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好,感謝您選擇我們酒店!您對我們的認可就是對我們的褒獎!全季青島東方伊甸園酒店致力於打造您旅途中的另一個港灣,再次感謝您的認可也期待您的下次光臨!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on May 21, 2024
They're all pretty good
Original TextTranslated by Google
Response from Property: Dear little master, thank you for giving us such great recognition. Your satisfaction is our goal. Rain or shine, Xiao Ji has always been here waiting for you, looking forward to every encounter.
Anonymous User
Superior Queen Room
Stayed in May 2024
Other
2 review
3.0/5
Posted on Jun 14, 2024
Facilities are OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in Mar 2025
Couples
2 review
4.2/5
Very Good
Posted on Apr 22, 2025
호텔주변에 큰 쇼핑몰이 있어서 볼거리는 좋고
생각보다 조식은 맛있었어요!!
다만 , 커플여행인거면 욕실화장실이 반투명이라.. 살짝 민망할수도있지만 벽사이드로 가려질수있어서 장기커풀이나 부부사이면 괜찮을거같아요