Crowne Plaza Qingdao Oriental Movie Metropolis

Crowne Plaza Qingdao Oriental Movie Metropolis Reviews

Crowne Plaza Qingdao Oriental Movie Metropolis

No.818 Xinghaiwan Road, Huangdao District, Qingdao, Shandong, ChinaView Hotel Details
Crowne Plaza Qingdao Oriental Movie Metropolis
Crowne Plaza Qingdao Oriental Movie MetropolisCrowne Plaza Qingdao Oriental Movie MetropolisCrowne Plaza Qingdao Oriental Movie Metropolis
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Crowne Plaza Qingdao Oriental Movie Metropolis Guest Reviews

4.7/5
Outstanding
2654 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2654)
Positive reviews(2601)
Reviews with photos/video(751)
Nice sea view(269)
Friendly front desk staff(175)
Perfect for kids(70)
Close to amusement park(44)
Negative reviews(53)
BaiMaWangzi
Crown Sea-View Double Bed Room
Stayed in Mar 2024
Business travellers
12 review
4.2/5
Very Good
Posted on Apr 10, 2024
beautiful property, but I only had 6 hours total to enjoy plus the weather was awful, cold and foggy, so barely could see 1 meter from my balcony. the room was comfortable and well appointed, as was the bathroom. the swing open shutters for one to sit and soak in the tub and see the sea out the balcony door (unfortunately I didnt have the time) 5 complaints though: 1) there were perhaps 8 rooms occupied the night I stayed, yet the staff put all guests in the same place, so loud neighbors and cleaning staff without any sense of etiquette could wake me up at 630am 2) VIP lounge was closed 3) pool and gym was closed 4) lighting controls were primitive and one switch by the bed kills all power, including any outlet to charge your electronics... 5)TV was 80% static image, like it was connected to a rabbit ears aerial from 1970s instead of HDMI digital STB. staff was friendly but didnt speak one word of English... I would expect more from a 5 star western chain
Response from Property: Dear guests, thank you for your kindly comments. We apologize for the experience you had during your stay. We will strengthen the service etiquette and English skills training of relevant staff, and actively promote the upgrading of hotel equipment. We will continue to strive for excellence with your recognition. Thank you again for your feedback and looking forward to your next arrive.
Nicola
Crown Sea-View Double Bed Room
Stayed in Apr 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Amazing hotel at a very reasonable price. Views across the bay are gorgeous.
Response from Property: Dear guests, thank you for your kindly comments. We are very glad that you had a wonderful and pleasant holiday in the hotel. We will continue to strive for excellence with your recognition. Thank you again for your feedback and looking forward to your next arrive.
Dr. O
Stayed in May 2022
Family
18 review
5.0/5
Outstanding
Posted on May 10, 2022
As always absolutely amazing! We have stayed here so many times for a quick getaway and the service as always is superb. A big thank you to Amanada who gave us some tickets to see the Qingdao movie museum. Thank you,see you soon.
6/11
Response from Property: Hello, thank you for staying at Crowne Plaza Qingdao Oriental Movie Metropolis and for your review. Crowne Plaza Qingdao Oriental Movie Metropolis - Mr. Liu Feilong, General Manager
Kopano Lekhesa
Deluxe Room - Sea-View (Double Bed) (Terrace)
Stayed in Apr 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on May 2, 2023
Stunning location. Great service and loved the food.
Response from Property: Dear guests, thank you for your kindly comments. We are very glad that you had a wonderful and pleasant holiday in the hotel. We will continue to strive for excellence with your recognition. Thank you again for your feedback and looking forward to your next arrive.
Carlos
Stayed in Jun 2023
Family
3 review
3.7/5
Posted on Jun 15, 2023
Must pay attention to clean room
Response from Property: Dear guest, Thank you for your stay at Crowne Plaza Qingdao Oriental Movie Metropolis. We are honored to receive your thoughtful comments. We are very glad that you have recognized the hotel environment, facilities, services, etc. Your affirmation is our greatest encouragement! At the same time, thank you very much for your valuable suggestions to us. Please accept our sincere apologies for the unpleasant experience you have experienced during your stay. We will pay attention to and listen to the opinions of every guest about the problems you mentioned. Thank you again for your support, and look forward to your visit again.
Guest User
Guestroom - Sea-View (2 Beds)
Stayed in Jan 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 28, 2023
very good, will comeback next time~
Guest User
Crown Executive Sea-View Twin Room
Stayed in Aug 2022
Family
5 review
4.0/5
Very Good
Posted on Aug 21, 2022
Dinner buffet was poor, not enough food, limited menu.
Response from Property: Dear guests, thank you for choosing to stay at Crowne Plaza Qingdao Oriental Movie Metropolis, and sincerely thank you for your valuable comments. Please accept our sincere apologies for the unpleasant experience you experienced during your stay, and your valuable opinions will help to improve our services. Please call the hotel's official phone number so that we can further understand the details of the matter.
Santa’s helper
Stayed in Oct 2021
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 5, 2021
The hotel staff were very friendly, polite and helpful from the moment we walked in till the time we walked out. Our stay was perfect and enjoyable.
Response from Property: Good Day! Thanks for staying with Crowne Plaza Qingdao Movie Metropolis, your good comment is the best gift to us, it's a engine to encourage us to enhance service and to become much better than tomrrow. Hotel General Manager-Ms. Alice Cai
Adunuoa
Crown Family Suite With Bunk Beds
Stayed in Aug 2024
Family
81 review
5.0/5
Outstanding
Posted on Aug 9, 2024
I booked this hotel nearby to play Sunac Land. The room is spacious and clean. The terrace has a great view. The price is cost-effective in Qingdao's peak season. The breakfast is rich and the parking is convenient. It is very convenient to eat in Sunac Maoli. The entire third floor is full of restaurants. It is recommended to park in the basement of the mall. The price is reasonable and sufficient
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6/17
Response from Property: Dear guest, thank you for choosing Crowne Plaza Qingdao Oriental Movie City and for recognizing the service of our colleagues! We are honored to be able to provide you with a satisfactory stay experience. We will convey your praise and praise to our colleagues, and we are very proud to have such an excellent service team. The hotel is located on Xingguang Island on the west coast of Qingdao. It has 389 comfortable sea-view rooms. You can choose to stroll in the back garden of the hotel, or walk or cycle along the island to fully relax and adjust your body and mind. In order to improve the guest experience, the hotel organized the "Crown Family Weekend Parent-Child Camp" activity. There are different parent-child activities every Friday, Saturday, Sunday and holidays to meet the travel needs of parent-child families. In addition, "Crown Family Family Suite" and "Crown Family Family Room" can be booked. You are welcome to call for consultation. Thank you again for your affirmation and look forward to seeing you again!
Guest User
Deluxe Room - Sea-View (Double Bed) (Terrace)
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel arranged for me a deluxe balcony sea view room on the tenth floor, which was very comfortable. I checked in from September 5th to 8th. There was no need to turn on the air conditioner and the breeze was cool. The breakfast at the hotel is very rich. The personal housekeeper, Ms. Aria, was warm and considerate. She called me the day before check-in to ask if I had any special requests. Crowne Plaza Qingdao Oriental Movie City allowed me to enjoy a good vacation.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Crowne Plaza Qingdao Oriental Movie Metropolis and for recognizing the service of our colleague Aria! We are honored to provide you with a satisfactory stay experience. We will convey your praise and good comments to our colleagues and are very proud to have such an excellent service team. The hotel is located on Xingguang Island on the west coast of Qingdao. It has 389 comfortable sea view rooms. You can choose to stroll in the back garden of the hotel, or walk and ride along the island to fully relax and adjust your state. In order to improve the guest experience, the hotel organized the "Crown Family Weekend Parent-Child Camp" activity. There will be different parent-child activities every Friday, Saturday, Sunday and holidays to meet the travel needs of parent-child families. In addition, the "Crown Family Parent-Child Suite" and "Crown Family Parent-Child Room" can be booked. You are welcome to call for consultation. Thank you again for your affirmation and look forward to meeting you again!
Guest User
Family Friendly Room (Double bed)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The service is very good, the room is very cute, the children like it very much, there is a small balcony, the view is pretty good, the breakfast is also OK, there is a water park and outdoor slides for children to play, the children are very happy, the service attitude of the staff is very good, I will consider booking next time.
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Weifangqiangge
Deluxe Room - Sea-View (2 Beds) (Terrace)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The hotel is in a great location, located on the beautiful Xingguang Island. You can enjoy the beautiful sea view from the balcony, and you can walk downstairs to the beach in a few steps; The staff is very considerate and communicates the check-in time and issues that need to be specially arranged in advance. Thumbs up to the beautiful Jin Yuhui! ! It is very close to the cruise terminal, a few hundred meters away, and there are sailboats, motorboats, and diving; Living here, even if you don’t go to any attractions, you won’t feel bored: running on the beach, watching the sunrise and sea fishing, watching sailboats and motorboats on the balcony...
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6/9
ryutoku
Guestroom - Sea-View (2 Beds)
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The hotel housekeeper Aria is warm and considerate, and the service is thoughtful. The children said they would stay here again next time. Thank you very much, Ms. Aria. Facilities: Convenient parking, underground parking lot Hygiene: Clean and tidy Environment: There are people running around the island at night, which is great!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing Crowne Plaza Qingdao Oriental Movie Metropolis and for recognizing the service of our colleague Aria! We are honored to provide you with a satisfactory stay experience. We will convey your praise and good comments to our colleagues, and we are very proud to have such an excellent service team. The hotel is located on Xingguang Island on the west coast of Qingdao. It has 389 comfortable sea view rooms. You can choose to stroll in the back garden of the hotel, or walk and ride along the island to fully relax and adjust your state. In order to improve the guest experience, the hotel organized the "Crown Family Weekend Parent-Child Camp" activity. There will be different parent-child activities every Friday, Saturday, Sunday and holidays to meet the travel needs of parent-child families. In addition, the "Crown Family Parent-Child Suite" and "Crown Family Parent-Child Room" can be booked. You are welcome to call for consultation. Thank you again for your affirmation and look forward to meeting you again!
Guest User
Crown Sea-View Double Bed Room
Stayed in Aug 2024
Family
1 review
4.8/5
Amazing
Posted on Aug 21, 2024
The environment is very good. The hotel also upgraded the room. The executive room has a great view of the sea from the balcony. The only drawback is that the package I booked said it included breakfast for two adults and one child, and it said it was for children under 120, but there is no charge for children under 120. It would be better to directly say it includes breakfast for two people in the future to avoid misunderstandings.
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Guest User
Guestroom - Sea-View (2 Beds)
Stayed in Aug 2024
Family
29 review
3.8/5
Good
Posted on Aug 20, 2024
Compared to the city, I prefer Huangdao, where the roads are wide, clean, and each place has its own view. The hotel advertises a water world, and I thought it was built by the hotel, but it turned out to be borrowed from Sunac Mall on the other side of the river. There is a very small water play area, which is charged, 58 yuan for one adult and one child. In the parent-child travel place under InterContinental, the surrounding area of ​​the hotel is still charged, which is the first time I have encountered it. (But I have seen other hotels of the same level, and some facilities are also charged) So it is particularly like Qingdao characteristics. The water in the hotel swimming pool is not very clean, it is quite turbid. The service attitude of the service staff is different. The customer service department feels very polite, and the concierge is average.
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