Guest User
September 28, 2024
408 Customer
Facilities: Very old, the shower head in the bathroom was leaking (the hotel said they could change us to another room the next day)
Equipment: The bathroom does not provide razors/hand washing soap and shower caps. These need to be requested from the front desk. After calling the front desk, I was told that I need to go down and get them myself!
Hygiene: Picture 3 is a picture of the cleaning lady after she came to clean. There are hairs inside. I don’t even understand why she didn’t put that part back in place.
Service attitude: The front desk received a package for me, and Taobao also showed that it was signed for. However, until we left the store, the package was not found for me. When I asked the front desk, they said that our package was placed there, and if it was not there, it was not there, and they just ignored me! I will complain to them about this. The package can definitely be found. This attitude is simply...
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