This is an objective account, hoping to help travelers. Upon arrival, the lobby door was locked; they said the front desk was on leave. An older woman showed us the first room, which was under renovation on the same floor. We then saw the second room, a lower grade than the one we booked. The woman kept saying it was an upgrade, better than the booked room, until I showed her photos of the exact same room online. We then saw the third room, which hadn't been cleaned yet. Since it was the same type of room, we said we could wait, and since we had luggage, we didn't want the hassle. They cleaned it in front of us, haphazardly wiping one chair three times with a cloth, and not wiping the other one at all. After wiping the ashtray with cigarette ash, they used the cloth directly to wipe the table. There was hair on the bathroom floor after cleaning, and the room smelled like swill after mopping. The mop seemed uncleaned, and the plastic slippers weren't rinsed or disinfected. I won't go into the other details. The shower had a water heater, and a sign said it was only enough for one person at a time, and the hot water only lasted ten minutes at maximum, after which we had to wait half an hour for it to heat up. Later, they asked me to add a housekeeper on WeChat, and sent me a bunch of check-in instructions and a mini-program. I had to upload both sides of my ID card to check in, and visitors also had to upload theirs. Otherwise, I had to sign an electronic agreement guaranteeing that only one person would stay. If I didn't sign, they would call the housekeeper to check the room. It was extremely verbose, so I suggest people who dislike hassle think twice before checking in. It really affects your mood. All the building and room access codes had to be done through the mini-program, which might be inconvenient for the elderly.
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