No. 15 Changjiang West Road, Haigang District, Qinhuangdao, Hebei, ChinaView hotel details
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Guest Reviews of Mercure Qinhuangdao Downtown
9.8/10
Perfect
3100 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.8
Service9.8
Cleanliness9.8
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All reviews(3100)
Positive reviews(3090)
Reviews with photos/video(502)
Delicious breakfast(426)
Friendly front desk staff(361)
Near shopping area(117)
Convenient for shopping(115)
Perfect for kids(76)
Awesome gym(25)
Has facilities for children(16)
Negative reviews(9)
Guest User
Superior Twin Room
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Feb 21, 2026
The hotel's location is super convenient, with a supermarket and restaurants right downstairs. The room decor is very cozy, and the facilities are new and smart. We stayed for two nights with my parents and kids and it was very comfortable. Breakfast was plentiful and they refilled dishes quickly. The waitresses were lovely and kind, and all the hotel staff were polite, friendly, and welcoming. During the Spring Festival, there were lucky draws and intangible cultural heritage handicraft activities. I'll definitely choose Mercure Hotel again next time!
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Response from Property: 親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Guest User
Superior Twin Room
Stayed in Nov 2025
Business traveller
5 review
10/10
Outstanding
Posted on Dec 30, 2025
Every time I'm on a business trip, I stay here. The front desk staff are always so warm and friendly, and the breakfast is great too!
Original textTranslated by Google
Response from Property: 親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Guest User
Standard Queen Room
Stayed in Feb 2026
Business traveller
13 review
10/10
Outstanding
Posted on Mar 3, 2026
Great and clean
Original textTranslated by Google
Response from Property: 親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Kantushushi
Superior Twin Room
Stayed in Aug 2025
Couple
35 review
10/10
Outstanding
Posted on Sep 14, 2025
We're big fans of the Mercure brand, and this particular hotel absolutely lived up to our expectations, leaving a fantastic impression. Our room was spacious, bright, and well-equipped, with a very comfortable bed. The breakfast spread was extensive and offered a great variety. The location is excellent, with plenty of restaurants and shops nearby for dining and retail therapy. The large Xinglong Guangyuan supermarket conveniently located right downstairs was a huge plus. Getting to tourist attractions by taxi was also straightforward. They even gave us a small snack pack when we checked out. What truly highlighted their exceptional service and trustworthiness was receiving a call after we'd left, informing us about forgotten items in the room. Even though they weren't ours, this honest gesture spoke volumes. Highly recommended!
Original textTranslated by Google
Response from Property: 【網紅橘海日落打卡】親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,12層大堂設有酒店夏日網紅日落打卡點。度假的同時,在酒店拍出美美的日落照片。客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快~
Longjingchachaohuashengjiang
Family Room
Stayed in Jul 2025
Family
15 review
10/10
Outstanding
Posted on Sep 1, 2025
The hotel boasts excellent facilities, including smart curtains and intelligent toilets. The staff were polite and enthusiastic. The room's air conditioning ran quietly, and the thin duvet provided was a thoughtful touch. The only drawback was the crowded parking lot, likely due to the adjacent supermarket.
Original textTranslated by Google
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Guest User
Guest Double Bed Room
Stayed in Jul 2025
Family
54 review
10/10
Outstanding
Posted on Aug 25, 2025
The hotel boasts an excellent location right in the city center. There's a large supermarket downstairs, making shopping incredibly convenient. The room was spotlessly clean and tidy, and all the facilities were smart. I especially want to commend them for providing a lightweight summer duvet – it's a thoughtful detail many luxury hotels often overlook. Fresh fruit was provided in the room, and all the drinks in the minibar were complimentary. We even received a thoughtful souvenir upon departure, which was a very generous gesture. I'd happily return to this hotel.
Original textTranslated by Google
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Guest User
Double Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 25, 2025
I've stayed at this hotel in Qinhuangdao multiple times this summer. I originally thought about trying a different place, but after comparing, I consistently find this one the most comfortable. If I had to point out a downside, it would be that it's a bit far from the beach. However, getting around by taxi is very convenient, usually just a ten-minute ride. A Kudi Coffee shop conveniently located right downstairs is a nice bonus. The hotel staff are warm, attentive, and their attitudes are excellent. In all my visits, I've never encountered anyone who was unhelpful or just going through the motions. Even the cleaning staff are incredibly meticulous. The front desk staff are very accommodating and always try their best to meet guests' requests. The rooms are spacious and spotless, and my whole family is very happy with them. We'll definitely be back next time.
Original textTranslated by Google
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Guest User
Double Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 24, 2025
Facilities: Very family-friendly, and the breakfast spread was comprehensive.
Cleanliness: Impeccably clean; I'm consistently satisfied with their hygiene standards.
Environment: The soundproofing was excellent, and the carpeted floors made for a very quiet and comfortable sleep.
Service: Absolutely fantastic! Upon check-out, they surprised us with snacks and small gifts, even including sand toys for the children.
Original textTranslated by Google
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Anonymous User
Double Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 24, 2025
The room was impeccably clean and well-appointed, featuring a full suite of smart home amenities. The service was excellent from start to finish, and we were even greeted with a welcome fruit platter. On the 12th floor, there's a very clean laundry room with washers and dryers, as well as a gym. They also offer dedicated children's craft activities, making this hotel ideal for both business trips and family vacations. Every staff member we encountered was outstanding and always eager to meet our needs. Breakfast was great, offering a wide variety of hot dishes, including some unique specialty items.
Original textTranslated by Google
Response from Property: 【網紅橘海日落打卡】親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,12層大堂設有酒店夏日網紅日落打卡點。度假的同時,在酒店拍出美美的日落照片。客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快~
Huokengwula
Family Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2025
The front desk staff member was incredibly sweet and pleasant, offering very warm and attentive service. In the afternoon, our child wanted some of the breakfast pancakes. We called the front desk, and not only did she not refuse our request, but she actually managed to find some and personally delivered them to our room. This act of kindness deeply touched our entire family! The hotel's cleanliness, needless to say, was outstanding! The bathroom, with its separate wet and dry areas, was very convenient to use. The room ventilation was also excellent, and I was so impressed by the cleanliness that I specifically looked for dust motes in the sunlight and found absolutely none. Behind the hotel, there's a large supermarket, making it incredibly convenient to pick up anything we needed. Choosing to stay at the University Town Mercure Hotel in Haigang District this time was definitely the right call. Getting a taxi to go anywhere was super convenient, and it even felt like tourists had priority! A big thumbs up to Qinhuangdao's cultural and tourism department! When traveling as a family, safety and comfort are paramount. We originally considered a guesthouse, but after weighing all factors, especially with a child, a hotel was definitely the better choice. Next time we visit Qinhuangdao, we will certainly head straight for Mercure again!
Original textTranslated by Google
Response from Property: 親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Babara qi
Superior Queen Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 20, 2025
My child declared this hotel the best part of our trip! The facilities are excellent, everything is spotlessly clean, and we had a wonderfully comfortable stay. Breakfast is served until 10:30 AM, offering delicious food and a wide variety of choices. We were especially touched by the complimentary farewell gift upon check-out – the service was truly outstanding! The hotel's location is perfect, being close to Qinhuang Alley and Jinwan Beach, with taxis readily available. There's even a large supermarket nearby. Overall, we were incredibly satisfied! Personally, I found the experience here even better than at a Hilton. And having robots deliver takeout directly to the room? That definitely deserves a big thumbs-up!
Original textTranslated by Google
6/9
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
AL715
Superior Queen Room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 11, 2025
I came here purely based on the glowing reviews, and it absolutely lives up to its reputation – these positive comments are genuinely earned, not faked. The hotel's location is incredibly convenient, offering easy access to Qinhuang Alley, Jinmeng Bay, the local Maoye Shopping Mall, and Qinhuangdao Station. The hotel's cleanliness and overall environment were also impeccable. The hotel lobby even thoughtfully provided various craft materials for children, which was a very considerate touch. Both the hotel staff and the breakfast were excellent. They even gave us a local souvenir when we checked out. To maintain such impeccable service and thoughtful gestures during the peak summer holiday season is truly remarkable. The value for money is absolutely outstanding!
Original textTranslated by Google
Response from Property: [Instagrammable Sunset Spot in the Orange Grove] Dear Guest, thank you for your positive review! We always strive to bring you a lifestyle that blends French elegance. The 12th-floor lobby features a popular summer sunset photo spot. Capture beautiful sunset photos while on vacation. All guest rooms feature high-quality bedding and Mercure's exclusive lavender-scented toiletries, a three-part bathroom for a clean and tidy experience, and full Wi-Fi coverage. Xiao Mei and all the staff are ready to welcome you home. We wish you a pleasant stay.
Dingdings
Superior Queen Room
Stayed in Jul 2025
Family
16 review
10/10
Outstanding
Posted on Aug 6, 2025
I'm a big fan of this hotel. Having previously stayed at a Mercure in Guangzhou, I decided to book with them again for my trip to Qinhuangdao, and true to form, it didn't disappoint. The rooms were spotless, the service was excellent, and it's conveniently located close to all the sights we wanted to see. The robot delivery service was a huge hit with the children. I'll definitely be choosing Mercure again on my next visit!
Original textTranslated by Google
Response from Property: 【網紅橘海日落打卡】親愛的貴賓,感謝您的好評~我們始終期望給您帶來融合法式優雅的生活方式,12層大堂設有酒店夏日網紅日落打卡點。度假的同時,在酒店拍出美美的日落照片。客房均採用方高品質的床品和美居專享薰衣草味道洗浴用品、採用三分離衞生間給您帶來乾淨整潔的細節服務、全WIFI覆蓋,小美帶領全體員工隨時恭候您的回家,祝您生活愉快
sean
Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 5, 2025
Absolutely fantastic, offering superb value for money. While it might seem a bit on the pricier side for the city, considering it's a tourist destination and how fluctuating prices can be, this place is truly excellent. It's clean and tidy, features an electric bidet toilet, the AC is quiet, and the soundproofing is also good. Complimentary bottled water is available at the front desk. I loved that breakfast ran until 10:30 AM, and the spread was rich and varied. During check-out, the staff member was incredibly thoughtful and gentle, smiling throughout. I felt genuinely cared for, and she even gave my son a lovely gift – truly wonderful! I will definitely choose Mercure again for my next visit.
Original textTranslated by Google
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~
Guest User
Superior Queen Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 31, 2025
I personally believe the rooms are comparable to most self-proclaimed five-star hotels nowadays. The toiletries, hairdryer, and amenities selection are all excellent. The only drawback is its distance from the beach, but everything else is fantastic. This can be overlooked if you're traveling with family and driving your own car. The surrounding area has convenient transportation and dining options. It's perfect for those who enjoy a quiet atmosphere. The soundproofing is exceptional, guaranteeing a great night's sleep! A hidden gem – highly recommended!
Original textTranslated by Google
Response from Property: 【秦皇島好評優先第一名】親愛的貴賓,感謝您的全優好評,美居酒店是2021年新開業的酒店,距離新茂業購物約3公里,距離金夢海灣約3.4公里,駕車10餘分鐘即可到達;本地人推薦小吃街公富莊夜市距離酒店2.6公里左右,酒店的設計在延續優雅風格的基礎上充分融合了本地特色,我們堅持以超高的性價比給到你最好的入住體驗,小美帶領全體員工隨時恭候您的回家,祝您生活愉快,天天開心~