"Nice hotel just a few metres from the lake via an underpass under the railway line. Had dinner at the hotel and the food was excellent. Also breakfast was good with lot of choice."

"We had a pleasant stay at this hotel. The room was spacious, featuring a large living room with a balcony. It was clean and tidy, and we appreciated having two televisions in the room. Although we booked a room with lake views, the view was somewhat limited. On the 3rd floor, you can barely see the lake, and even on the 4th floor, the view is only partial. However, this was not a major issue for us. One thing to note is that the bathroom walls and doors do not extend fully to the ceiling and floor, leaving gaps at the top and bottom. While this design looks fine, it means there is no proper ventilation in the bathroom, so any odors can easily spread into the room. The hotel operates on a self check-in system. We contacted the staff before our arrival, and the check-in process went smoothly despite a minor hiccup with the payment. The staff were very responsive and resolved the issue immediately when we called. For those who want to enjoy the beautiful lake view, there is a podium on the 7th or 8th floor, which is a nice place to take in the surroundings. However, we were quite disappointed with the breakfast experience. The choices were limited, and the most troubling part was the presence of numerous flies. There were at least 10-20 flies flying around, which made us uncomfortable and led us to leave the restaurant with an unfilled stomach. Just thinking about it gives me goosebumps. Aside from the breakfast issue, the hotel is quiet and lovely."

"Personal communication could be improved during the times when staff are on-site. The website should be updated. For example, breakfast on Saturdays and Sundays is no longer served in the Sagibeiz restaurant, although it is still advertised as such. The television is difficult to use without instructions, requiring computer expertise. Each guest, including couples, should have their own access card for their room or the hotel. The rooms are very nice and well-equipped. It would be helpful to have some smaller and lighter pillows available in the sleeping area."