Hotels Near Lacoste in Quebec City

Issues: - No hot water in a room on the 6th floor. The hotel moved me to the right underneath, and still no hot water. The hotel manager called to offer me an upgrade to a bigger room on the 7th floor, but no guarantee having hot water. I declined because it's not solving the issue and I've already settled in. I said if she could first go check to ensure there is a hot shower in the room, they planned to move me to, then I never heard back. - Water marks on TV counter and also on the desk where the lamp is. - WiFi is not Hilton Honors, but Hilton Guest, similar issues to that of Marriott’s: still showing unsecured network with Novotel being the WiFi login landing page instead of Hilton Honors. - The room was dark, only with one light. Positives: - staff was polite One of rare hotels that the housekeeping did an excellent job. Unfortunately, it's unsatisfactory due to lack of hot shower, which is part of standard expected service, and the main reason for 2 out of 5 rating. Had it provided hot shower (not cold nor warm, but hot), this hotel would have earned at least 4 or 4.5 star rating.

It was located in a location with a clear view of the Dokkaebi Hotel and it was great to walk around the old town! The facilities and service are great and it seems like the best hotel in Quebec~

The location is a little far out about a 10 minute walk to the old town downtown. Would not be so bad in the summer but we came during an ice storm and the sidewalks were not the most walkable and it was hard to get a cab on the weekend. But the hotel itself is very nice, the pool and spa were great. The rooms were large and had good amenities.

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

The hotel was easy to access from the A20, and was within walking distance of a Tim's and Boston Pizza. Staff was friendly and check in easy. The room was a great size and everything worked well. Breakfast had the usual hot and cold options. We will definitely return when in the area.

Great location: 10-15 min walk to the old city Spectacular view: My husbnd and I stayed at a old city / river view room Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out. Other things: Nice to have Nespresso machine and Crabtree amenities

Arriving at Loulou's is like coming home. André greets us with his boisterous ”Bonjour,” and we are immediately into a lively conversation. We regularly stop at Loulou's to spend a day in Old Quebec: buskers, crêpes, the boardwalk... Charny itself is such a find example of an old Quebec village, just walking those streets is fun (or we go over to view the falls). I particularly like the enormity of the old church.

We were delighted to stay in this new and very clean property twice on our way to and from the Maritimes. It was a very convenient stopover, close to the highway and other amenities. There is lots of free outdoor parking. The room (with 2 queens) was spacious and had everything we needed, including a small fridge. The bathroom was quite large. The outdoor pool was small (more of a hot tub), yet pleasant. Would definitely stay again.

Interesting value for money. Lunch included ok. Availability of two electric car charging stations (requires contact at reception to activate charging).

The environment of this hotel is really good. The old forest in the deep mountains is still in the back mountain ski resort by the lake. The environment is beautiful and the air is fresh. The hotel also has hot springs. The restaurant can be called Michelin level