Tru by Hilton Gilbert Phoenix
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1 room, 2 adults, 0 children
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Tru by Hilton Gilbert Phoenix
1950 S Santan Village Pkwy, Gilbert, Arizona 85295, United States
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We Price Match
Highlights
Pets welcome
Free parking
Delicious breakfast
Lots to doAmenities
Private parkingFree
Fitness Room
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Billiards Room
Smoking Area
Business Center
All amenities
Property Description
Find the perfect blend of comfort and convenience at Tru by Hilton Gilbert, adjacent to San Tan Mall Dining and Retail district, only a stone's throw from Phoenix-Mesa Gateway Airport. With quick access to Loop 202 you can easily explore the family-friendly vibe and emerging nightlife of Downtown Gilbert and the greater Phoenix Area. Our efficient rooms include free WiFi, a large bathroom and large TVs with a premium channel lineup.
Try our ‘Build Your Own’ breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You’ll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.
Our lobby is zoned for work and play. Veg with a book, grab a board game or shoot some pool. Tea, coffee and hot chocolate are always fresh and free.
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8.8/10
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 103 reviews
Surroundings
Airport: Mesa Gateway Airport
(16.4 km)
Airport: Phoenix Sky Harbor International Airport
(44.2 km)
Train: 16th St & South Mountain Ave
(42.5 km)
Train: Amtrak Maricopa Station
(53.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
4
Room with Two Queen Beds-Hearing Accessible
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
4
King Room With Mobility Accessible Bathtub
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
3
King Room-Hearing Accessible
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
5
King Room-Hearing Accessible with Bathtub
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
4
2 Queen Beds Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
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Guest Reviews
8.8/10
Very Good
103 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Gilbert
AI Summary
The customer service has improved, with friendly and professional staff. Guests praised the exceptional cleanliness and comfortable beds. The convenient location near shops, restaurants, and entertainment was also highlighted.
Jose
March 17, 2025
Great stay. Clean rooms and great service. Rooms are a little on the smaller side.
Liz
June 23, 2024
Front staff is not the most courteous they need to work on it. The general manager is a great manager though. If you need help please contact him.
Anonymous User
October 22, 2022
Two bottles of water were provided as a service.
Breakfast was poor and I got bored with the same meal every day.
The daily cleaning was beautiful.
Original TextTranslation provided by Google
Cynthia
June 2, 2025
Bed was creaky and hard; uncomfortable. Walls had lots of scuff marks on them; water stain in the bathroom which meant housekeeping didnt clean the floors. Overall felt like the hotel was minimally maintained. The big low was the bed being creaky and uncomfortable.
Dennis
May 30, 2025
Only complaint was the air conditioner seemed to run frequently and was noisy. Otherwise good clean room, delicious breakfast, friendlly staff, convient for us for where we were visiting.and easy convient parking.
Michael
May 27, 2025
Short wedding turn around trip
Staff was very friendly and helpful. We will come and stay here again.
Dan
May 19, 2025
Great place to stay!
Very nice staff. Hotel was very clean and comfortable. Santan Village is very close and is really nice. Enjoyed my stay here!
Adrian
May 28, 2025
Sometimes no one at desk. In the room when housekeeping came and they said they couldn’t come back.
Services & Amenities
Most popular business facilities
Private parking
Free
Fitness Room
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public Areas
Free
Billiards Room
Smoking Area
Business Center
Fitness Room
Billiards Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Business Center
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Luggage Storage
Languages Spoken
English
Food & Drink
Lobby Bar
Snack Bar
Kiosk/ Convenience Store
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Health & Wellness
Billiards Room
Fitness Room
Facilities for Children
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Accessibility
Braille Signage
Handrails in Stairways
Accessible Rooms Available
Pool Ramp Available
Wheelchairs Available On-Site
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$25.00 (approx. €21.46) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$50.00 (approx. €42.92) per room per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2019
- Number of Rooms: 97
Phone:+1-6025679800
Email:PHXRU_TRU@HILTON.COM
Find the perfect blend of comfort and convenience at Tru by Hilton Gilbert, adjacent to San Tan Mall Dining and Retail district, only a stone's throw from Phoenix-Mesa Gateway Airport. With quick access to Loop 202 you can easily explore the family-friendly vibe and emerging nightlife of Downtown Gilbert and the greater Phoenix Area. Our efficient rooms include free WiFi, a large bathroom and large TVs with a premium channel lineup.
Try our ‘Build Your Own’ breakfast bar with 30 sweet and savory toppings for cereal, bagels, oatmeal and more. Healthy, indulgent – your pick, all yum. You’ll find drinks, gourmet snacks and single-serve beer and wine at our 24/7 market.
Our lobby is zoned for work and play. Veg with a book, grab a board game or shoot some pool. Tea, coffee and hot chocolate are always fresh and free.
Frequently Asked Questions
What are some things to do near Tru by Hilton Gilbert Phoenix?
You can visit the following landmarks near Tru by Hilton Gilbert Phoenix: Kids Empire Gilbert, 580m from your search (straight-line distance). What are some things to do near Tru by Hilton Gilbert Phoenix?
Does Tru by Hilton Gilbert Phoenix have a swimming pool?
Yes, Tru by Hilton Gilbert Phoenix has a pool.Does Tru by Hilton Gilbert Phoenix have a swimming pool?
Are pets allowed at Tru by Hilton Gilbert Phoenix?
Yes, Tru by Hilton Gilbert Phoenix is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Tru by Hilton Gilbert Phoenix?
What are the check-in and check-out times at Tru by Hilton Gilbert Phoenix?
The check-in time at Tru by Hilton Gilbert Phoenix is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Tru by Hilton Gilbert Phoenix?
Which airport is closest to Tru by Hilton Gilbert Phoenix?
Mesa Gateway Airport is the closest airport to Tru by Hilton Gilbert Phoenix, and it is about 19 mins from hotel by car (16.4 km).Which airport is closest to Tru by Hilton Gilbert Phoenix?
How much does it cost to stay at Tru by Hilton Gilbert Phoenix?
Prices at Tru by Hilton Gilbert Phoenix are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Tru by Hilton Gilbert Phoenix?
About This Property
| Nearest Airport | Mesa Gateway Airport |
|---|---|
| Distance to Airport | 16.37KM |
| Nearest Train Station | 16th St & South Mountain Ave |
| Distance to Train Station | 42.46KM |
| Average Price From | EUR133 |
| Hotel Star Rating | 2 |