Commonage Villas by Staysouth Reviews

Name: Commonage Villas by Staysouth
Address: 15 Kerry Drive, Queenstown, Otago, 9300, New Zealand, 15 Kerry Drive, Overseas, New Zealand
Rating: 9.4

Commonage Villas by Staysouth

15 Kerry Drive, Queenstown, Otago, 9300, New ZealandView hotel details

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Guest Reviews of Commonage Villas by Staysouth

9.4/10

Amazing

44 review

Verified reviews

Location9.6

Amenities9.6

Service9.1

Cleanliness9.5

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All reviews(44)

Positive reviews(31)

Reviews with photos/video(10)

Awesome amenities(6)

Negative reviews(2)

Guest User

Grand Promenade Three Bedrooms Villa

Stayed in Aug 2024

Travelling with friends

1 review

9.5/10

Amazing

Posted on Sep 7, 2024

The environment is very good, and the facilities are also very luxurious. The only drawback is that the location will not be convenient if there is no car.

W JIANG

Grand Promenade One Bedrooms Villa

Stayed in Mar 2024

Business traveller

7 review

10/10

Outstanding

Posted on Apr 29, 2024

Fantastic apartment. High-end. Will come back again. Really great and designer villa.

Response from Property: Thanks for taking the time to review your stay with us at the Commonage Villas :)Safe travels, and we look forward to welcoming you back soon!Kind regards, The Team at Staysouth

Guest User

Grand Promenade One Bedrooms Villa

Stayed in Oct 2024

Couple

1 review

9.5/10

Amazing

Posted on Nov 19, 2024

Great Villa. Very clean and well maintained with great views. Top notch

M370421****

Grand Promenade Two Bedrooms Villa

Stayed in Oct 2023

Family

3 review

10/10

Outstanding

Posted on Jan 19, 2024

The room is comfortable and quiet, the environment is beautiful, the space is spacious and bright, the facilities are complete, and it is very convenient for climbing. It is suitable for family or friends to rent. It is also convenient to drive to the city.

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E2807****

Promenade Two Bedrooms Villa

Stayed in Apr 2024

Family

25 review

2.0/10

Posted on May 13, 2024

This Zhunan Hotel has no front desk. You need to email your credit card information to them and deposit NZ$1500. We stayed there for 3 nights. Check-out time is 10am. We wanted to pay extra to delay check-out until 12pm, but they didn't allow it. The service staff entered the room at 10am and started packing, asking us to leave quickly. We packed and left the room at 11am. The hotel staff didn't communicate with us and directly deducted NZ$300 as a late check-out fee. This hotel has no integrity and deducts the amount from customers' credit cards at will. Everyone should stay away from this hotel. They only care about money, not integrity.

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Response from Property: Kia Ora,You booked and paid for your villa until 10 am (standard check-out time) on your departure date, a late check-out was not asked for in advance, nor was it available. We had new guests arriving on the same day, into the same villa, hence why check-out had to remain at 10am. The late check-out charge was appropriate given your forced and unsolicited late check-out, plus the added stress accumulated in the housekeeping department as they rushed to get the villa ready for the new guests arriving by 3pm. I'm sure you can appreciate that if you arrived at your villa on your arrival date and were told at 3pm that the villa was unavailable because guests that departed this morning demanded a late check-out, you would be pretty annoyed. We like to offer late check-outs wherever we can, however, we were physically unable to on this occasion with new guests arriving.

bill6666

Promenade One Bedroom Villa

Stayed in Mar 2024

Family

4 review

9.5/10

Amazing

Posted on Apr 28, 2024

Overall it's very good, the scenery is beautiful, there is no front desk, you can't store your things, and you have to leave at 10 o'clock, which is a disadvantage. The room is large, 3 floors, there is a washing machine, and the house is very comfortable.

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_WeChat250292****

Grand Promenade Two Bedrooms Villa

Stayed in Sep 2023

Family

28 review

10/10

Outstanding

Posted on Oct 4, 2023

The room is very good, the location is great, and the distance is very convenient The facilities are complete, including dryers, washing machines, etc. You can cook your own meals, and it is suitable for large families or friends to live together.

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Jeff20****

Grand Promenade Two Bedrooms Villa

Stayed in Aug 2023

Family

16 review

10/10

Outstanding

Posted on Oct 3, 2023

This hotel is suitable for family travel or a few friends. There is a restroom in every room. The living room and kitchen are fully equipped on a separate floor, and the washing machine, dryer and elevator are very convenient. The exquisite facilities in the room are very particular, and it is about 800 meters away from the center of Queenstown. But it’s uphill to get back.

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