Best Hotels in Queenstown, New Zealand

I stayed at the La Quinta Wyndham for 2 weeks in March of 2023. I didn't rent a car. The friendly staff went out of their way to teach me how to be able to travel around Queenstown New Zealand via the public transportation system. House keeping was excellent. They even put my dirty dishes in the dishwasher at times for me.

The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.

I stayed in a King Mountain View room, and while the room felt small it was made up for the fact it was new, modern, well designed and comfortable. The open plan entrance and lobby area felt welcoming. The buffet breakfast included in the room rate was essential and super convenient to fuel up before heading up to the mountain early every morning. And happy hour in the lobby in the evenings 5-7pm. It is 5 minute downhill walk to the start of town and a 9 minute walk to the NZ Ski bus. On the way back to the hotel there is one block of steep hill to walk up but it is only a two minute section. Even though it was only a short walk into town, after a full day on the snow, travelling back and fourth to the mountain, it was hard to get the energy up to walk into town for dinner each night, being cold and tired. I caught the bus from the airport to the hotel which was super easy and a quick 20 minute ride. The airport bus stop is right outside the terminal. I bought a Bee card on the bus for $5 and the trip was only $1 for adults and 0.75c for children. The bus stopped at Blue Peaks directly across the road from the hotel. And the return bus trip to airport was just as simple. Overall a great stay, with new modern facilities, a fairly central location and friendly staff.

We wanted to stay close to the airport, a short drive to town, with easy access to the highway towards Te Anau/Milford Sound. This hotel ticked all the boxes. At first arrival, we entered the parking lot and noticed how tight and small the parking spots were. After an elevator ride up to the lobby, we met with staff who were very professional and kind. We went to our room which was nice and updated, had a great view, and a spacious floor plan. We did have an issue with the sink, where it was clogged when we got to the room. While we went to visit Queenstown, a staff member unclogged the sink but didn’t clean it so when we arrived back, the residue from the clogging was still in the sink. A disappointment, and ironically a perk, was the small balcony. Most of the small balcony was used up by an air conditioner. The positive is you had a nice view of the mountains and Queenstown. The bed was large and comfortable. The couch, living area, and kitchen were really nice. We really enjoyed the shower and took advantage of the hot water while we had it. Overall we enjoyed our stay. The DoubleTree cookies are always a plus too.

We had a 1 night stay here when our flight was cancelled. A 2 bed lake view apartment 906. Very spacious and comfortable, great balcony over looking lake and mountains. Customer service was A1 and the morning coffee was really nice. Would definately stay again for an extended stay.

The hotel service is very good, there are Chinese people, and the language is very convenient. The facilities and the scenery outside the window are top-notch. If you come to Queenstown next time, you should also stay here. There is bus No. 1 that can go directly to downtown Queenstown.

Good location, comfy room with balcony with partial sea view. Had everything you needed but was a bit of a strange layout in the whole complex. To get to our room from reception we could get part of the way by a lift but then had to go outside twice to get to the right block. However, there was parking in the basement which had a direct lift up to the floor we were on. Like most places in Queenstown, there was a lot of building work going on & roadworks which made things a bit awkward but not impossible. Staff were friendly & helpful. There was a restaurant on site but we indulged in room service which was excellent.

My rating of 'very good' takes into consideration the amount we paid to stay here. This was the cheapest of our 12 accommodations in NZ at under £100 equivalent. We actually felt an element of sadness as the hotel has clearly had a much grander past and is suffering now, either through lack of investment or changes in customer demand. We noticed that visitors to Queenstown are in the majority younger people looking for the thrill experiences, so perhaps a hotel on the outskirts of the town originally designed for the more discerning traveller is no longer what people are looking for. The Dining room for example is grandly furnished and has amazing views across the river - you can imagine a fine dining experience here being very popular , but now the restaurant is closed for evening meals and just opens for breakfast. Such a shame. We were advised by email that evening meals were no longer available so we were prepared for that and as there are other places close by it was not a problem for us. Our room was very spacious and had an equally spacious balcony. It was bigger than many other rooms we had in other accommodations. True, it was dated and tired but the bed was comfortable, clean and we slept well. Fresh milk was easily available at reception in a small glass bottle for in room beverages - I prefer that arrangement - the little plastic packets of milk are not environmentally friendly and fresh milk always tastes nicer. The walk/ hall way to the rooms from reception to the 1st floor was in a very poor state - this gives a very poor impression and badly needs redecorating. Breakfast was ok - not amazing, but for the money paid we felt it served its purpose well. The staff we saw were all very friendly and accommodating. There is no lift in the building and the gentleman on reception offered to take our cases up to our room as he could see they were quite heavy. It will be interesting to see what happens with this hotel over the coming years, we do wish the current team well as clearly things are not easy for them at the moment.

Excellent location, beautiful lake view, friendly staff. I’m happy that I chose Copthorne Hotel & Apartment Queenstown Lakeview , which was a right choice.

My husband and I stayed here for a stop in Queenstown for our honeymoon! Centrally located and close to the downtown! Rooms were very clean and great to have parking for our JUCY van! The check in office was great helping us out with an issue of double booking. I highly recommend you stay here! Drive over to the Bungy bridge, Skyline luge and Ferburger!