Gamma Querétaro

They didn’t clean my room until I went to ask them, the girl told me that she thought I didn't want service and they didn’t ever leave toilet paper.

We stayed a night , liked parking and buffet breakfast Room was good as well

The place was fairly clean. Breakfast included was good. It was great easy access to parking and the fact it was rainy and underground parking connected to hotel was helpful. Only thing shower shampoo and gel was not sufficient so was hard to use. I noticed hand stained walls not sure why it was not clean and the showerhead spray seems to need to be changed because the way it sprays was not one that could be adjusted. Otherwise we enjoyed our stay.

EXCELENTE LUGAR PARA PASAR 1 NOCHE.

EXTRACTOR DEL BAÑO NO FUNCIONABA

Simple excellent!!

Rude front-desk staff Everything about the stay was ok until our checkout. Adolfo, who was in charge of the front desk on Sunday and was really rude when I inquired about a possible late-checkout due to my health condition. He showed no sympathy and answered in the most rude way possible that we had to leave asap. I asked about late checkout knowing that the hotel was empty on this day, pretty much we were the only guests along with 5 more people. I hope this review comes across and he can be trained properly to at least be polite with guests.

All good