Popular Queretaro 4-star Hotels

Al darnos la habitación me percato que tiene puerta de intercomunicación con la cuarto contiguo y por tener el sueño muy ligero pedí que me cambiaran de habitación, pero la habitación que me volvieron a dar también tenía puerta de intercomunicación, le expliqué a la señorita que me había dado el mismo tipo da habitación pero en otro piso y me aseguro que no tendríamos problemas pues el cuarto junto al nuestro estaba en mantenimiento y estaría desocupado, lo cual fue mentira pues al ya estar acostados tratando de descansar escuchamos personas hablando y haciendo ruido. Total nos tuvimos que cambiar a las 11 pm por tercera vez de habitación. Aparte siempre tuvimos que ir a recepción porque nunca atendieron el teléfono (pensé que daban prioridad al distanciamiento).

Excellent service and care of all staff I personally received an amazing treatment of Ivan wonderful and very careful treatment very comfortable rooms and rooms Really for holidays or work an excellent place for guests**** Thank you very much !!

I stayed 6 nights at this beautiful, well decorated, old Mexican style hotel in a premium room, the hotel is about 20 minutes on foot from the old city center, you can find OXXO and some restaurants in the area. I can summarize the following points: - Value for money: 9/10 - Ambience/atmosphere in hotel: 10/10 - Friendliness of staff: 8/10 - Willingness to assist: 8/10 - The quality of breakfast: 8/10 - Comfort of room: 10/10 - Room size: 10/10 - Room facilities: 9/10 (There is a nice and a big working desk, dressing, LCD T.V, coffee and a coffee machine, gift of 2 bottles of mineral water every day, there is no a mini-bar in the room) - Comfort of bed: 10/10 - Bathroom: 10/10 - Cleanliness of hotel: 9/10 - Wi-Fi: 9/10 - Check in/out: 9/10 - Quietness: 10/10 - Safety: 10/10 There are also, a beautiful garden, a swimming pool, a fitness center and a free & secured parking. I felt very well looked after at this hotel. It meets my expectations in every way. I would not hesitate to recommend it to others.

Advantages: 1. The room space is much larger than other Marriott hotels in the same city, more spacious, not depressed, not air-conditioning and not stuffy, and with a sofa bed 2. Restaurant breakfast is not self-service, ordering for the waiter, feels up to grade Disadvantages: 1. The hotel reception is on the second floor, it is not easy to find; 2. Parking lot has no logo, entrance is not easy to find; parking lot exit and entrance share single lane, inconvenient; parking lot parking space is small and quite narrow; no hotel and building share parking lot. Overall not friendly to drivers 3. There is no convenience store within walking distance of the hotel.

The hotel has a spacious room with air conditioning, cable TV and high-speed internet access. The hotel has a wide variety of facilities and services, such as a gym, a hostel. The restaurant Constellación also offers a wide variety of local and international dishes, as well as a bar.

Near the hotel is a large shopping center. The hotel is in the rich area, the security environment is very good, and the shopping malls on the side are very convenient to buy food, clothing and accommodation. The environment is good. The location is a bit remote.

Chose this because of Hilton. The location is good, close to alot of the major industrial parks in the south central part of the city. There is a grocery store, pharmacy, bank and cafe close which make it nice. The rooms are the not so good part about the property; outdated, old and somewhat broken. Obviously I'm comparing to the other Hilton properties I've stayed at. I will say, the breakfast is pretty damn good, the staff is caring and their service is shines.

Friendly atmosphere, responsive staff, easy check-in, and good amenities. We will definetly return when back in Querétaro. I encourage anyone who stays here to take advantage of the many amenities. Thanks for a great experience.

I went to visit customers nearby and stayed in this hotel. It is very convenient. The most important thing is that the service is very good. The night before leaving the store, I pestered the lady at the front desk to ask about the transportation method of Queretaro to Mexico City Airport. The ticket was printed out for me. It was nearly an hour before and after. I didn’t feel impatient at all. I didn’t want to tip the young lady, but I forced to give it to her later. Because I stayed for 2 nights, I left a tip for cleaning the room the next day, but I left it intact and didn't take it (is it too small). When I went to the customer’s side, the front desk made an appointment for the morning car. The hotel arranged a car to take me off, and there was no charge. There is a large shopping mall, liverpool, about 5 minutes' walk away. If you have time, you can go shopping. There is a large supermarket where you can buy some local things and bring them back to your country as gifts.

I recently stayed at the Crowne Plaza Hotel on a long business trip that was broken up into a 6-day stay, then back home for four days, then returning for 12 days. The hotel is a nice property with a great view overlooking the city of Querétaro. Built on a hillside, almost all the rooms have a great view. The room itself is spacious and well furnish. Bed (king sized) was very comfortable. The décor is a more modern flair with deep red walls and art deco lamps. For myself I prefer a more practical and useful décor, the art deco lamps although very cool liking didn’t offer the lighting I would prefer. The bathroom was spacious with a separate large walk in shower with wonderful tile features and glass doors. The sink and vanity arrangement was clean and modern with a granite counter top and raised sink basin. For me, the lighting was terrible and the mirror a bit too far away for shaving. I can’t imagine how it would be for a woman to apply makeup and do her hair. The bathroom did have a swivel makeup mirror, but again the lighting just seemed a bit dim and inadequate. The amenities are adequate; the gym is small, but guests can use either the Holiday Inn or Crowne Plaza gyms (the hotels are attached to each other). The pool at the Holiday is by far nicer and larger than the strangely triangular shaped pool at the Crowne Plaza. Breakfast at the hotel restaurant was good, not great, but good. I had to eat breakfast the first thing in the morning (6:00 am), and the restaurant was just opening up so understandably the pace seemed a bit unorganized. The signage wasn’t always in place at the food station to let you know what it was. I have traveled all over the world, and I do have to say this was one the strangest selection of food for a breakfast buffet. I have spent almost two years in Central America (El Salvador), and you always have your staple foods. It seems to be hit and miss here. Service was good, but everyday I asked if they had tomato juice only to get a blank stare. My Spanish is not perfect, but tomato in English isn’t that much different the in Spanish. Plus the restaurant had a bar as well, come on I know you have tomato juice at the bar please make an effort to get it. I did use the laundry service as well, and they did a great job. Sometimes you didn’t get all your things back, or you got someone else things but they were quick to straighten things out. Housekeeping always did a great job. They accommodated my special request to have extra coffee packs. Thank you very mush to the housekeeping staff in for room 1212!!! All in all, I would have to say that if the hotel made some minor improvements in the customer service arena it would be a four or five-star review. Little things like getting change at the front desk; we as Americans want to give your staff tips, but you MUST have change available to the guest. It was nearly IMPOSSIBLE to get change at the hotel. Post cards…please have stamps available so your guests can mail