Holiday Inn Lancaster Reviews

Food was very nice and facilities are bigger than any other 4 star hotel I've been through. Staff are friendly and helpful too.

Good experience and great room it’s sosososo good and will try again

First time using Holiday Inn Good things are Spacious room with great standard Comfortable and clean bed & pillows , and towels ( a big and a small for one person each ) Has kettle and tea/ coffee with treats ( biscuits) Has a hair dryer and an iron with an iron board inside the wardrobe. It has a round table and a sofa chair on top of a worktop table and chair . It has a small gym , a swimming pool and jacuzzi . Can include breakfast and dinner ( has restaurant) and can order to the room ( room service) I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options! Bad things Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor. Kettle has no sieve ( may be broken before me. ) The sofa chair has a stain before me . Overall very good service and great room and has good facilities.

Just off the M6 but nice and quiet with an adequate restaurant. Staff were very friendly but not enough of them so were run off their feet

A great Hotel, stayed for 3 nights while visiting family. Great location, 1 minute from M6 junction, with free parking, took a dip in the pool, Spa and Steam room after a long day. 2 minute drive down the road is a McDonalds to keep kids happy and next door to McDonald s is a car park for EV charging for anyone with an Electric car, this is partly the reason for booking holiday Inn as needed to charge the car, Holiday Inn do have a restaurant and bar, quite pricey so used this once in our stay, but it’s a well stocked bar and pretty good menu. Breakfast was plenty, lots to choose from, playground outside for the children and a small play area in the lounge part of the bar, I do believe they also cater for dogs as saw a few during the stay and the reception had a treat jar.

Very friendly staff. Big room nice food, great walking area to the aqueduct.

good location but small room..........................

Excellent location and friendly staff

Nice hotel with good facilities

Great place to stay with kids. Staff are nice and accommodating.

We enjoy our stay

Far away from the downtown and cannot use uber in this city, hard to arrive the hotel

The location is not very good. It is suggested that the guest should have a car to reach this hotel. The service was amazing.

Was a good spot for me and my wife to drop into. Would recommend