Top rated hotels in Raleigh

DoubleTree by Hilton Raleigh Midtown
3.9/5100 Reviews
This hotel has the worst front desk staff. The staff were made aware ahead of time that there would be no hot water for half of the 5th floor due to construction - but they still booked the rooms. They did inform the guests. It was 9:45 pm when I tried to shower before bed and that’s when I realized the water issue. At first, the staff were dismissive of the situation and stated there was nothing they could do because maintenance was gone for the day. When I insisted that I needed a shower, I was informed that I could change rooms. This meant packing up all of my belongings and unpacking again late at night. This was not feasible, so I asked to be able to just shower in the room that they were going to move me into. After some debate, the front desk staff finally granted me permission to do this, however, they knowingly gave me a key to a dirty room. The front desk staff told me to “just ignore the beds and stuff” because housekeeping had not yet cleaned the room since the prior guests checked out. I was disgusted and had to argue for a clean room with hot water. I was treated as though I was asking for an upgrade. Additionally, upon check out I asked for a receipt which is required for business reimbursement and the front desk staff stated that the printer was broken and she would have the receipt emailed. That also didn’t happen and upon returning home from my business trip, I had to make numerous phone calls to the hotel in order to finally have someone email the receipt. I will never stay here again. There are too many newer, nicer hotels in the area than to have to deal with this place. Common courtesy and customer service goes a long way - but staff at this hotel don’t even have the basics.
DoubleTree by Hilton Raleigh Crabtree Valley
4.2/5102 Reviews
Overall good experience! Our room was great, nice & clean. The restaurant located inside the hotel is super good, we ate there twice during our stay. Located right next to the highway and Crabtree valley mall. It was nice having the mall so close but very busy intersection and a bit difficult trying to get out of the parking lot at times. Also only one elevator in the hotel so be prepared to wait a bit. We tried to check in about an hour before check in along with about 4 other people and no rooms were ready yet.

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More about Doubletree by Hilton, Raleigh

If you want to stay at the best hotel in Raleigh, Trip.com is here to help! New and popular hotels in Raleigh recommended by Trip.com. If you travel to United States, visiting Raleigh is a good choice. For trips in Raleigh, you can choose hotels around the city center or accommodations near popular attractions.

For those traveling for business and tourism, Raleigh–Durham International Airport is the preferred choice when visiting Raleigh. It's easy to reach Raleigh. The city can be reached by plane, train, and car.

On Trip.com, there are 75 recommended hotels in Raleigh. As a popular tourist city, Raleigh has many renowned chain hotels. Hotels under the Ramada brand are a good choice. In Raleigh, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. Courtyard by Marriott Raleigh-Durham Airport/Brier Creek is one of the most popular hotels in Raleigh. La Quinta Inn & Suites Raleigh Crabtree is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Raleigh, nearby attractions like City of Raleigh Museum, Capital Area Greenway can be your first stop. For short trips in Raleigh, My RDU Airport Shuttle, Neuse River Trail are all good options. The most popular attractions for tourists in Raleigh are Lake Johnson Park, Umstead State Park. Commercial areas like The Fresh Market, Cable’s Frame House, adLib Antiques are ideal places to buy souvenirs.

Average seasonal TemperatureNight

• Spring: 50.68°F during the day, 39.34°F at night

• Summer: 73.94°F during the day, 62.42°F at night

• Autumn: 81.77°F during the day, 71.28°F at night

• Winter: 57.83°F during the day, 46.85°F at night

Average seasonal Rainfall

• Spring: 45.73622 cm

• Summer: 44.972443 cm

• Autumn: 53.295273 cm

• Winter: 40.3937 cm

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