Bin Daher St - Al Nakheel, Ras Al Khaimah, Emirate of Ras Al Khaimah, 116121, United Arab EmiratesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Citymax Hotel Ras Al Khaimah Guest Reviews
4.3/5
Very Good
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(63)
Positive reviews(59)
Reviews with photos/video(5)
Great location(9)
Clean and tidy(8)
Awesome rooms(6)
Friendly owner(5)
Negative reviews(4)
marisicata
Double Room
Stayed in Dec 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Jan 4, 2025
super hotel
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online following your recent stay at Citymax Hotel Ras Al Khaimah.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.I am delighted to read that we have met your expectations in most aspects of our services and that you left our hotel satisfied.We look forward to welcoming you again whenever your travels bring you back to Ras Al Khaimah! Kind regards,Wael Abdelaziz - Hotel Manager
Mohammed
Double Room
Stayed in Nov 2024
Business travellers
1 review
3.5/5
Posted on Jan 15, 2025
+ staff at the receptionand front desk manager Mr. Sameh are amazing, very friendly and helpful , good location
- small rooms, cleaning staff forgot changing towels had to remind them 3 times ( 3 days ) seems they need more training.
Raghvendra Singh Bhadauriya
Twin Room
Stayed in Jul 2024
Family
3 review
3.0/5
Posted on Aug 25, 2024
It can be a good option for families if Hotel management can do something for kids sleep, either increase the size of bed or arrange something for kids.
I faced difficulty to sleep with my 11 months old infant.
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that we will carry out corrective measures to improve our services.We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.Kind regards,Wael Abdelaziz - Hotel Manager
Raghvendra Singh Bhadauriya
Double Room
Stayed in Jul 2024
Family
3 review
2.7/5
Posted on Aug 25, 2024
Everything is okay except bed size. There is no arrangement if you visit with your child.
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that we will carry out corrective measures to improve our services.We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.Kind regards,Wael Abdelaziz - Hotel Manager
Omnya
Double Room
Stayed in Mar 2024
Family
1 review
3.0/5
Posted on Apr 10, 2024
It’s good and affordable prices
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online.I am pleased to hear that you had a wonderful time at Citymax Hotel Ras Al Khaimah. We truly appreciate your kind feedback.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.Once again thank you for having stayed with us and we look forward to welcoming you back in the near future! Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 14, 2023
Very nice and comfortable and the room was very clean and the room sevise is very good
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online following your recent stay at Citymax Hotel Ras Al Khaimah.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.I am delighted to read that we have met your expectations in most aspects of our services and that you left our hotel satisfied.We look forward to welcoming you again whenever your travels bring you back to Ras Al Khaimah! Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Stayed in Jul 2023
Business travellers
3 review
4.7/5
Amazing
Posted on Sep 15, 2023
Customer service is at best. Very polite and professional front office, housekeeping and security staff. Always smiling and accommodating special requests.
Great view from the room and good facilities and amenities.
Well done CityMax Ras Al Khaimah !
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online following your recent stay at Citymax Hotel Ras Al Khaimah.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.I am delighted to read that we have met your expectations in most aspects of our services and that you left our hotel satisfied.We look forward to welcoming you again whenever your travels bring you back to Ras Al Khaimah! Kind regards,Wael Abdelaziz - Hotel Manager
Souarez
Twin Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Exceptional
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online following your recent stay at Citymax Hotel Ras Al Khaimah.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.I am delighted to read that we have met your expectations in most aspects of our services and that you left our hotel satisfied.We look forward to welcoming you again whenever your travels bring you back to Ras Al Khaimah! Kind regards,Wael Abdelaziz - Hotel Manager
Nidal Mohammad
Twin Room
Stayed in Feb 2024
Business travellers
32 review
3.0/5
Posted on Apr 5, 2024
Not good location small rooms
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.We regret to learn that your recent experience with us was less than satisfying. Please accept our apologies for any inconvenience caused. Rest assured that we will carry out corrective measures to improve our services.We trust that you will give us another opportunity to provide you with a better experience and surpass your expectations the next time.Kind regards,Wael Abdelaziz - Hotel Manager
Anonymous User
Double Room
Stayed in May 2024
Couples
2 review
4.7/5
Amazing
Posted on Jun 24, 2024
Nice room and view.
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online following your recent stay at Citymax Hotel Ras Al Khaimah.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.I am delighted to read that we have met your expectations in most aspects of our services and that you left our hotel satisfied.We look forward to welcoming you again whenever your travels bring you back to Ras Al Khaimah! Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Its good
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sparing some of your valuable time to share your recent experience at Citymax Hotel Ras Al Khaimah. We certainly pride ourselves on the level of customer service that we provide and we always strive to make all our guests feel comfortable and valued as much as possible.We hope that you have tried our claypot restaurant mouthwatering food with a 30% Shukran card discount.Once again thank you for having stayed with us and we look forward to welcoming you back soon.Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Double Room
Stayed in May 2023
Business travellers
31 review
5.0/5
Outstanding
Posted on Jun 27, 2023
Good location.
Very clean.
This hotel everything is perfect.
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sparing some of your valuable time to share your recent experience at Citymax Hotel Ras Al Khaimah. We certainly pride ourselves on the level of customer service that we provide and we always strive to make all our guests feel comfortable and valued as much as possible.We hope that you have tried our claypot restaurant mouthwatering food with a 30% Shukran card discount.Once again thank you for having stayed with us and we look forward to welcoming you back soon.Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Double Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 27, 2024
It was good
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sparing some of your valuable time to share your recent experience at Citymax Hotel Ras Al Khaimah. We certainly pride ourselves on the level of customer service that we provide and we always strive to make all our guests feel comfortable and valued as much as possible.We hope that you have tried our claypot restaurant mouthwatering food with a 30% Shukran card discount.Once again thank you for having stayed with us and we look forward to welcoming you back soon.Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Double Room
Stayed in Jul 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Lovely staff, good clean rooms and location.
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for posting your online review.We are happy to receive your positive comments about our facilities and services. We do our best to go above and beyond the expectations of our guests. We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.We hope to have another opportunity of welcoming you again at Citymax Hotel Ras Al Khaimah. Kind regards,Wael Abdelaziz - Hotel Manager
Guest User
Double Room
Stayed in May 2024
Business travellers
42 review
4.0/5
Very Good
Posted on Jun 6, 2024
Good Location
Response from Property: Dear Valued Guest,Warm Greetings from Citymax Ras Al Khaimah.Thank you for sharing your experience online following your recent stay at Citymax Hotel Ras Al Khaimah.We hope that you have tried our claypot restaurant mouthwatering food with a 30% shukran card discount.I am delighted to read that we have met your expectations in most aspects of our services and that you left our hotel satisfied.We look forward to welcoming you again whenever your travels bring you back to Ras Al Khaimah! Kind regards,Wael Abdelaziz - Hotel Manager