Disappointing stay despite the excellent ratings Unfortunately, our experience at Mimì B&B was nowhere near what we expected based on the excellent ratings and beautiful photos. I stayed here with my 70-year-old mother, and from the beginning we encountered problems. Access to the property is extremely difficult, particularly with luggage. The most direct route involves a long and steep staircase, while the alternative route is considerably longer and still uphill. I understand that Ravello is a hillside town, but we walked extensively throughout Ravello during our trip and the specific access to this property was particularly challenging. Our biggest issue was privacy. Our sleeping area was directly behind a large glass door facing the restaurant. During dinner service, customers were seated directly outside our room. We could see people eating from our bed, and they could see us lying inside. To have any privacy, we had to keep the blackout curtains completely closed while the restaurant was operating. The outdoor areas were also disappointing compared with the impression created by the photos. We actually had to ask where some of the beautiful areas shown online were located, and only then learned that parts of those spaces were connected to the restaurant and subject to restrictions during restaurant service. The bathroom was extremely uncomfortable. The shower enclosure was tiny, the water flow was poor, and the temperature constantly changed from hot to cold. Because the shower was so small, there was practically nowhere to move when suddenly hit by cold water. There was also no key available to lock the bathroom door. We also found visible stains on our bed linen, experienced unreliable and intermittent Wi-Fi, and had several power interruptions during our final evening. However, what disappointed us most was the hospitality. Throughout the stay, we frequently felt as though basic requests were an inconvenience to the staff. Even obtaining ordinary wine glasses became unnecessarily difficult. The general attitude often felt cold and dismissive, and on several occasions we felt uncomfortable with the way we were looked at and spoken to. The final morning summed up the experience perfectly. Breakfast was supposed to be available until 10:00 a.m. and the included food was extremely limited — only one sandwich option was included, while the other options had to be paid for separately. We arrived approximately 15 minutes before breakfast ended, intending simply to take the included sandwich with us. There was no staff member attending the area when we arrived. When someone finally came to our table, it was approximately five minutes before 10:00, and instead of simply serving us while breakfast was still open, we were criticized for supposedly arriving “every day at 10.” This was not even true. We had only eaten breakfast there once before, at approximately 9:45 a.m. We decided to leave rather than continue the unpleasant interactio
