"The main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations. What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work. Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant. Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year."

"Great! The cleanliness, hospitality, and service were all delightful! The room was also quite comfortable, allowing for a sound sleep. Even though the window didn't let in sunlight, perhaps that's what made for an even deeper sleep 😅😅 The price is economical....... The food isn't bad either. The fried rice is delicious! I will definitely come back here if I visit Pontianak again."

"Clean rooms, staff are helpful and informative"

"good hotel"

"The hotel is alright. The downside is that the single rooms don't have windows. It's not too far from the airport, there's a convenience store nearby, and a coffee shop next door where you can get drinks or have lunch or dinner at reasonable prices. Overall, the hotel is acceptable."

"Cool, comfortable, the receptionist is also friendly. The room is spacious and clean for that price"