Jesmond Executive Villas

Clean and spacious, but let down by poor build quality Stayed in a 1-bedroom villa at Jesmond Executive Villas for 2 nights. Our room was in the new apartment building, which was clean, spacious, and generally well-presented. The location was convenient and the overall experience was good. That said, for a new building, the construction quality was disappointing. The shower door didn’t close properly, and one of the bedroom cupboard rollers was missing. Small issues, but they added up. Another frustrating aspect was the entry system. We had to use keypad codes every time to access the front entrance, lift, and room – which quickly became inconvenient. I raised this with the staff and was told that key fobs were too expensive to provide, which didn’t feel like a great excuse for a property that otherwise tries to present itself at a higher standard. Overall, the stay was comfortable and the place has potential, but it would benefit from better maintenance and more guest-friendly access solutions.

The hotel room was clean, tidy, and spacious. It provided all the facilities that I needed.

Didnt try to contact us via trip.com when there was a maintenance for the room that we booked, they only told us when we were there and blamed us for not having australia number. Asked them if they have 3 separate rooms to replace the family suite that we booked but immediately said they didnt have. Only after my brother came and complained then they told us they had 3 separate rooms available. Unacceptable service for 4 stars

Apart from arrogant staff, everything else is good about this place.

Great night with an awesome Room 5 star room with a great price no issues great facilities with a great pub across the road and shops close by with a KFC and a hung jacks right across the road