Novotel Reading Centre Reviews

Response from Property: Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the cleanliness of your room and the complimentary swimming pool access. We look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your spacious room, clean facilities, and smooth check-in, as well as our breakfast and bar lounge. We appreciate your understanding of our cashless payment policy.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your kind feedback. We are pleased to hear you enjoyed our location and facilities. We appreciate your comments regarding the toilet and sofa, which will be noted for future improvements.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Novotel Reading Centre. We are pleased to hear that you found our location and rooms to your satisfaction, as well as our team members' service.However, we regret to learn that the amenities did not meet your expectations. Your comments about the temperature of the swimming pool and sauna will be shared with our facilities team for their review. We strive to ensure that our amenities are enjoyable for all guests. Regarding the top floor rooms, we understand that the proximity of the 5G tower was a concern for your comfort. We appreciate your feedback and will continue to evaluate the situation to enhance our guests' experience.Thank you for choosing to stay with us. We hope to welcome you back in the future for an even better experience.Best Regards,Novotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your kind words regarding your stay at Novotel Reading Centre. We are delighted to hear that you enjoyed our convenient location and had a pleasant experience. We appreciate your recommendation and hope to welcome you back soon.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your feedback. I regret to hear about the issues you encountered with the bedding and the outdated water in the shop. Your comments are important to us, and we will ensure they are addressed with the appropriate teams and third party suppliers.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your positive feedback regarding our hotel's location and convenience for travel. We are pleased to hear that our proximity to the train station and local amenities met your needs for your journey to Southampton.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you and your children enjoyed your stay, particularly the friendly service, cleanliness, and our central location. We look forward to welcoming you back for another memorable visit.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a nice experience overall. We appreciate your comments about the noise from the street and take all guest feedback into consideration for future improvements. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your kind words regarding our location and the helpfulness of our staff. We strive to provide an excellent experience for our guests, and it is gratifying to know that we met your expectations. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your positive feedback regarding our central location and the cleanliness of our rooms. We are pleased to hear you enjoyed your stay and found our facilities to your liking.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for your positive feedback regarding our prime location, pool facilities, and friendly staff. We appreciate your comments about parking spaces and will take them into consideration for future improvements.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the swimming pool and sincerely apologize for any discomfort caused by the air conditioning and parking situation. Please know that we strive to provide a comfortable experience for all our guests, including those with disabilities. Your insights will be shared with the relevant departments to enhance our services in the future.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre

Response from Property: Dear K Lou,Thank you for sharing your feedback. I apologize for the inconvenience caused by the air conditioning and slow drainage in your room. We appreciate your comments as they help us improve our services.Kind Regards,Toni TolentinoFront Office ManagerNovotel Reading Centre