10/10 for Service – Truly Exceptional Stay in Shaoguan
I had the most beautiful experience at this homestay in Shaoguan. From the very beginning of my trip, the service was outstanding. Someone was waiting for me at reception, and although my room wasn’t far, they kindly transported me by golf cart to the queen bedroom I had booked. That small gesture already made me feel welcomed and valued.
I chose the queen bedroom with the mountain view and hot tub, and it was absolutely worth it. The room had a small balcony overlooking the mountain area, surrounded by flowers everywhere. It felt peaceful, private, and incredibly scenic. The room itself was spotless, and housekeeping cleaned daily to a very high standard.
As an English speaker in China, communication can sometimes be challenging, but the staff went above and beyond to accommodate me. They used WeChat to communicate easily, and even arranged for an English-speaking staff member to assist me. They truly tried their best, and I felt completely supported the entire time.
Room service was available anytime — I could simply message them on WeChat and they would bring food directly to my room. That level of convenience was amazing, especially since there are no nearby stores. You do rely heavily on the kitchen and staff — but honestly, that’s not a problem because they are so attentive and accommodating.
Breakfast was served from 8:00 to 10:00 every morning, and the staff kindly reminded me daily. They offered traditional Chinese breakfast options. On my first day, I had a comforting bowl of ramen, and on the second and third days, I enjoyed the buffet area. For lunch and dinner, they also offered Western options. At one point, when I had a sudden sugar craving, they even made me sweet potato pancakes that weren’t on the menu — just to accommodate me! That personal touch meant so much.
A must-try experience is horseback riding — and if you can, bring a carrot for the horse! It adds to the charm of the stay.
Overall, I would absolutely do this trip again. The service was genuinely 10/10, the setting was beautiful, and the staff made the experience unforgettable.
Highly recommended. 🌿✨
