Hotels Near Durand Chocolatier in Rennes

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

We stayed in a first-floor room with a little terrace of our own. Was idyllic on that terrace except for when the air conditioning unit on the adjacent roof was humming and dumping hot air on us. Such a shame because everything else here was first class. The staff. The restaurant. The courtyard bar. The location near one of the best wine and food streets in Rennes. Absolutely would stay here again but might not bother with the terrace room next time.

We can only echo the comments in the last review. We also stayed in an apartment, on 1st floor, overlooking the outdoor seating of the bar below; noise continued until after 1 am. Also, the stairs are rickety to the point of being dangerous. And unless guests are really small / thin they will struggle to use the shower, that’s so unbelievably close to the toilet. Whilst we absolutely wouldn’t book one of their apartments again, we might stay in the main hotel when we visit Rennes again.

We had brunch and our experience was not memorable at all. The service was extremely poor! 1/ we booked a week in advance requesting to sit by the window. When we arrived, we were shown to a table in the center of the room. I asked for the table requested as I could see that there were a few tables by the window unoccupied, but was told that it’s all full!!! I insisted and had to wait for them to come back with a negative reply. All this time while waiting, the people who arrived after us were shown to the tables by the window. So, not wanting to be petty, we accepted the table. 2/ the waiter explained to us that brunch is from 12 noon to 16:00. So you would assume that you could stay until then. At 13:30 we were told very rudely that we had to leave as there will be a second service. All this, without an apology, or an advance notice that we need to vacate the table! Very very unprofessional. 3/the plate of my niece was literally taken away under her nose, as she was finishing her dessert! We were so shocked that we didn’t even have time to make any comments! There are more but I wouldn’t bore you. Suffice to say we were not impressed at all by this restaurant. Food was so so. It wasn’t even on the rooftop. Anyway even if you still want to go, there is no need to ask to be seated by the windows as there is nothing to see. I am shocked that such a well know brand of hotel/restaurant is providing such awful service. I would not recommend this restaurant

My wife and I stayed here for 5 nights at the end of April-early May 2024. I highly recommend this hotel. It has a great location -- about .4 miles from the train station and about an equal distance in the other direction to Old Town, Parc du Thabor, and other places you'll want to see. My wife enjoyed the buffet breakfast. The staff was very helpful. Our room was clean. Lots of restaurants nearby. Rennes is a beautiful university town with a great Saturday market; it was a highlight of our 17-day trip to Brittany and Normandy.

The hotel was very difficult to find. Our GPS kept sending us down a barricaded street. The hotel staff were aware of that and we were surprised that they did not send us a better set of coordinated. That being said, the hotel is perfectly located for train access as you can walk to the station in 2 minutes. I found it clean, well appointed and the bed was fine. However, the pillows were very thick and very hard, rendering them completely useless. I tried to get a different one from the receptionist (who was very accommodating) but that was all they had. Eventually I created my own pillow using towels and their pillow case. Otherwise, the hotel was great.

The hotel is very comfortable and comfortable, the room was very comfortable and the staff were very comfortable and smiling.The breakfast was very good, there was a lot of choice and it was quite good, even with fresh orange juice! Hotel with excellent quality and price ratio.

Very close to Ryan Railway Station, 5 minutes walk, no need to catch the train, with Brittany 7-day train free travel package, very cost-effective. There is Carrefour around 10 minutes walk, and there are small medium-sized super. The staff service attitude is very good, the room is good, the overall feeling is very cost-effective. Black clothes in the room may fade, so be sure to pay attention to the clothes you just washed.

5 out of 5 The room and bathroom were spacious, there is ample storage space, two wardrobes and a safe (which is free to use) is in one wardrobe, there is even a hidden mini kitchen area. The room was clean and the bed was very comfortable. One of the main reasons for choosing this hotel was it has parking and for €10 it’s well worth it for peace of mind if you’ve got a car full of fishing gear, make sure you request parking when you book though. It’s in a great location, a nice bar called La Piste is at the end of the road but as you walk into the centre, which takes about 10 minutes, you pass many other cafes and bars. The staff were very friendly and helpful. We only stayed for one night but you could definitely stay for longer.

I wanted a hotel to be near my daughter in student accommodation. There really isn’t another hotel anywhere near so I had no choice. I have to stay there again in a few months time and I will take a kettle and a European plug adapter as there aren’t any USB ports in the room. There isn’t a kettle in the room but there is a machine for hot n cold water in reception- just be aware that it can be quite busy in the foyer area at times and so I felt a little uncomfortable making my drink! There isn’t a lift but the stairs were not steep. The bed was really comfortable and the duvet n pillows were super soft. The carpet/ Lino was very worn and needs replacing - I was glad I took my slippers! Shower was a French-style in-the-bath type so no super-luxury bathroom sorry! Room was quiet and private. It had a large window with a decent curtain and had an adjustable radiator. Smart flat-screen TV worked fine. So overall it was okay apart from the carpets and lack of kettle. The receptionists were really helpful and polite. They all speak several languages. Someone is on reception 24/7. You can buy drinks there and I had a pitcher of wine. They charge 13€ for breakfast which I didn’t have as I thought that was expensive for a basic hotel. I think the hotel is used for conferences during the day. Parking was right outside main entrance and it seemed to be safe.