Hotel Ísland – Spa & Wellness Hotel

Hi, we stayed for 3 nights and the experience was overall good. The city centre is half an hour walking from the hotel but the reception team helped us to find the local transportation routes and taxi services.

Nice place and there's a good pizza restaurant around the corner.

Away from city centre so need to drive to city attractions. Spa was a good bonus.

The receptionist was quite rude when I checked in. Also, the staff (reception/ kitchen) don’t communicate well. I had an experience when the receptionist said I have to pay my breakfast to the breakfast room. Then, the staff there frowned at me and looking confused. It’s embarrassing. I won’t book Hotel Island again. I think the cheap hotels near the city center maybe better suited.

Room is big and spacious. But facilities abit dated. Overall it’s quite good comfort

Great location and staff are so nice and helpful. Room is comfortable and great place to capture all the fireworks during the new year. :) 10/10 would stay again

For those who consider living in this hotel please do check your bank statement. I found they charged me a transaction a week after my check out. I did send an email to ask why but there is no reply. Be careful.

It was all overall good. Friendly front office, clean and spacious room, toilet and shower room was small but it was sufficient for my use. Bus stop is 5 minutes walking distance away , US embassy as well (no use , simply mentioned though). Football stadium and sports exhibition hall is 7 minutes away.

The stay was awful. We stayed here for three nights and the room hadn’t been properly cleaned every single day. On one particular night, the bin bag hasn’t been changed as well. Also when we first arrived, the bedsheets had holes everywhere and the whole bedding seemed dusty. Since all the cleaners were off duty, we had to change it ourselves. Even worse, the kettle were full of boiled milk stinks and it was absolutely stomach-turning and it smelled like puke, it still haunts me now. Furthermore, the location of the hotel is too far away from town centre, it takes a long time to walk there if u don’t have a car. Another thing is that the bathroom is tiny as hell, its hard to turn around and it only fits one person. However, overall the stuff were nice and helpful. Moreover, it was convenient to have multiple of free parking spaces near the hotel.