Doreta Beach

YOLANDE ET J PIERRE nous sommes venus du 23 juin au 30 2024 equipe au TOP DU TOP surtout pour les animations du soirs ave de nouvelles poses chaque soir . l'aquagym au top repas très bien apéro un peu plus de cocktail par exemple pina colada ne devrait pas être payant. JULIA ET YOYO délégué au top la réception nulle de chez nulle je suis très mécontente de la standardiste ANNA qui m'a décue sur la prolongation de ma chambre qui se terminait a 11h et ayant payant la cotisation avec TUI nous ont bloquer la porte a 14h c 'est honteux

We wanted to sit outside on the beach in front of the hotel where there were plenty of sun loungers not being used. A young boy came up to us disrespectfully asking for money for sun lounges, this young man wasn’t in any uniform with his headphones in with a plastic cup in his hand. Have been going to the same sun loungers, on the beach not affecting the hotel, no where near the hotel, for the past week and never been questioned. The young gentlemen then went and got a manager, as we did not believe him and he hadn’t asked anyone else on the beach and didn’t look legitimate so we didn’t give him any money as it looked like a scam and carried on sitting. The manager was extremely rude to me and my partner and demanded that we leave his part of the beach, was still asking for €20 each for the whole day for the sun loungers. The manager was watching us the entire time and kept saying “you will get up and leave” and “This is my part of the beach, you leave” not giving us any time to even get up and kept harassing us even though we were leaving. For the past week there has been no issue for us and many other people through the week who today, were not asked about money, there are no signs and no one told us we had to pay. We were disgusted by the unprofessional behaviour of the manager and how disrespectfully and condescendingly handled the situation in the public veiw.

This is only my 2nd day in the hotel… I am currently staying for a week with my family (parents and sister). Very disappointed by this 4 stars hotel. There is no wifi in the room. We have to stay in the lobby to get wifi - this is where I am currently writing this review. Even in the lobby, the wifi is quite poor. We thought we could buy internet in the room as per the 1 week contract we signed with the agency / tour operator but when we checked in and asked for it, they said we could not purchase… Besides, the A/C in the room is not working well. The first evening it was so hot in our room. Regarding the catering services, it’s very disappointing. The ice cream is disgusting, not even sure if you can call this ice cream. The watermelon is not great. We are going tomorrow for a day trip organized by the staff… so we asked whether we could get some stuff to eat for lunch (sandwiches, drinks, fruits, etc). We got this before at previous locations… but the director just said no. I mean it is absolutely a disgrace. Is it so hard to prepare some small snacks for the guests who won’t be enjoying the lunch buffet? I mean I don’t care much about paying 15 euros for a lunch but if tomorrow we go for the day trip, in some isolated areas, it will be hard to find places to eat, right? Anyway, I’m not happy at all! And it’s the end of my 2nd day only (Tuesday). I will stay until Sunday… I will still enjoy the holidays with my family as we planned outside 1 day trip but this hotel and staff, very bad! When we checked in, the room was dirty, we found hair in the floor and bathroom. We had to clean ourselves with what we could a bit. One of the towels was dirty as well. Go somewhere else!!! This is not at all what I expect from a 4 stars hotel. This hotel is more of a 3 stars hotel. I paid 4 000 euros all inclusive (1000 euros per person), very disappointed, I won’t come back Ps. I wanted to upload some pictures but the wifi is so weak that I can’t En français : Je suis actuellement en séjour 1 semaine avec ma famille dans ce hôtel via Marmara. C’est mon 2ème jour (mardi). Nous partirons dimanche. Tres tres déçu… ce n’est pas du tout ce que j’espère d’un 4 étoiles. Pas de wifi dans les chambres, nous devons rester dans le lobby / la réception pour capter internet, incroyable non ? Je suis dans un 4 étoiles ou un hôtel 1 étoile ? Même un hôtel 1 étoile fournirait un service wifi à l’étage avec une connexion pas incroyable mais le fournirait probablement. Demain, nous partirons en excursion toute la journée. J’ai demandé si le restaurant fournirait des panier repas (ce que nous avions eu à d’autres endroits via ce type de séjour à la semaine avec Lookea). Le directeur du restaurant m’a répondu non. Est ce si dur pour un restaurant de fournir quelques paniers repas aux invités qui seront en excursion ? Et ne pourrons pas profiter du buffet ? Incroyable non Finalement, les chambres étaient sales. La clim fonctionne mal. Une des serviettes étaie