I wouldn't even give it one star! It's absolutely terrible. The internet is a lie, this hotel is despicable. I've never heard of a hotel that doesn't allow continuous stays for a three-night booking. They made us leave our luggage at the front desk the next morning because the second day's room was supposedly different from the first, even though both were clearly queen-size rooms with no real difference. Then, on the second day, they told us that while there was indeed a booking for the third day, there were no rooms available! They refused to compromise, claiming the manager wasn't there. For such a large hotel, if no one can make decisions, what if there's a fire? Do we wait for the manager to come to work if someone dies?? I'm absolutely furious! This hotel is managed by Indians; everyone from the restaurant staff to the front desk and housekeepers are Indian. We waited 40 minutes for the airport pick-up, and other hotel drivers told us to make sure we identified the 'Lin' hotel's car as it's much smaller than others. The hotel's practices upon arrival are just... daily bullying, with a certain 'principle' to it! The front desk, a man and a woman, were just busy chatting. They completely lost themselves when they saw white people. Their attitude was disgusting. The bathroom had nothing but toilet paper, and the room was incredibly noisy! There was a constant rustling from the speakers on the ceiling, the fridge hummed, and even with the air conditioning off, there was a resonant noise. And to top it all off, there's an ice machine outside that makes an incredibly loud noise. Swearing isn't enough to express my anger! Both the hotel and its staff are equally terrible.
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