Guest User
September 8, 2024
The feeling is very bad! Because I was driving and there was a traffic jam on Route 318, I arrived at the hotel at 12:30 in the middle of the night. The lights in the lobby were off. After I went in, a person who was lying behind the front desk sat up with a facial mask on. I was startled when he came in. The service was also very poor. When checking in, she only answered one question at a time. Maybe I woke her up in the middle of the night and made her unhappy? I chose this one because I needed to apply for a border pass. The government service center is just opposite.
Hygiene: Breakfast ended at around 7 to 9 o'clock. Because I had some altitude sickness, I wanted to take some dry food to the room, but the waiter said no. I said I only wanted some eggs for the two of us, but it was still no. I asked to find the person in charge, but he was not at work yet. A kitchen aunt came and I told her my needs again, but she still said no. OK, then I sat down to eat. The plates and bowls they brought out were the likes of which I had never seen outside. Everything was covered in oil, and the tableware looked like it had not been washed. It was so unhygienic that I didn't eat anything in the end. The feeling is really bad! !
Service: Finally the hotel manager came to the room to understand the situation and apologized, saying that the waiter did not understand Mandarin? ? Very outrageous! !
Facilities: It should be a very old hotel. I complained to the hotel about the noise. The exhaust in the bathroom was very noisy. I said I could turn it off at night, but how could I sleep at night with such a noisy air conditioner? The hotel manager replied that the air conditioner could also be turned off. It was so funny. The heater was turned on at night, and he asked me to turn it off! Finally, the humidifier, although it is an additional item, it is better not to use it because of the noise!
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