Tea and Experience Factory - Thema Collection

Very attentive service, especially from front desk stafff Thejan who is passionate about his job. He's also cheerful and took good care of his guests. Glad to have Lakshan as our guide to the waterfall and our tea plantation experience. Chef Morgan cooks amazing Sri Lankan food and also very fine western cuisine. The rest of the staff were very attentive as well.

Absolutely wonderful experience. All staff were incredibly friendly and welcoming. Beautiful surroundings and great food and tea.

We had the most amazing experience at the Tea and Experience Factory Hotel in Mandaramnuwara. From the moment we arrived, we were warmly welcomed by the friendly and attentive staff. The hospitality throughout our stay was truly exceptional – they went above and beyond to make us feel at home. The location is absolutely breathtaking. Surrounded by lush green hills and misty mountains, the views are simply magical. It’s the perfect escape for anyone looking to unwind and reconnect with nature. The rooms were incredibly cozy, clean, and beautifully designed with a charming rustic touch – every detail was thoughtfully curated. Waking up to the view from our room was a dream come true. The food was another highlight of our stay. Every meal was freshly prepared, full of flavor, and served with so much care. You can taste the love in every bite! This is hands down the best hotel I’ve ever stayed at. The unique concept, serene setting, warm hospitality, and exceptional service make it a place I’ll never forget. We’re already planning our next visit – I could come here again and again without hesitation. ☕️

Our stay at The Tea & Factory Experience was truly unforgettable. Even before we arrive the hotel, the staff was keen to contact and provide the meal options and directions to the hotel. We were warmly welcomed by the staff, whose kindness and exceptional service made our experience all the more special. They went above and beyond to ensure our comfort, offering personalized attention and always greeting us with genuine smiles. The hotel’s location is fantastic, nestled amidst lush tea plantations, offering breathtaking views and a serene atmosphere. It’s the perfect getaway for those looking to immerse themselves in Sri Lanka’s rich tea heritage while enjoying unique comforts.