Novotel RJ Porto Atlantico

I lost my coat in the room1163 when checked out in the morning on 7th Sep, while in the evening, I called and sent Email to the hotel for the coat, no response. Bad experience.

My go to hotel while in RDJ. Staff at the front desk are very nice and friendly. :)

A fine hotel where the staff is friendly and the service is good.

The housekeeper’s job was so bad,the bed not covered by the sheets properly.the carpet was so dirty. But the lobby Resterant was good.

Good location for business

My first room had the worst stains on the chair and sofa. No way should this room been allowed for check in. I booked a queen bed apartment and was moved to a. Double bed room with a view as trade. I was tired and could not be bothered to argue. There was an apology by the checkin staff. The breakfast is average (I came from Salvador where breakfast was amazing). Housekeeping and services were good - all the ladies were nice and pleasant. The bed had one pillow and the sheets had holes. There was no spare blanket in the room and the duvet provided was not the best so it got cold on a few nights and was too hot on others. Shower facilities were good but no skin lotion in the room which was fine as I had my own. No free water in the room only the minibar too - had to go to ibis hotel next door at like 2am to buy stuff there …both hotels are linked Generally the stay was mediocre and the area does not have anything to do. It is ok and central for Uber which was a bonus. Would I stay there again - hardly likely Would I challenge that I am owed money as the room I paid for is not what I was given - may do …if I have the energy Hopefully Novotel would reach out to me before that happens Images below

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