Ritz Copacabana Boutique Hotel Reviews

Location, services, friendliness, breakfast was great. Higjly recommend

Great hotel, would always recommend.

a nice hotel with good breakfast in a good location

It took a long time to get my deposit back. Unfriendly receptionist

We were not informed at check-in that drinks and snacks in the minibar would be charged. There was only a card in the room that stated that a coffee capsule costs the equivalent of around €1.60 - nothing more. Accordingly, we helped ourselves to the minibar (mainly water). We stayed in the hotel for a total of 8 nights, towards the end of our stay we were charged for all the snacks and water (around 2 euros per 330 ml bottle). When we asked why we weren't told about this from the start or why there was NOTHING like that to be found in our room (apart from the note about the coffee capsule), we received no answer and had to pay the entire amount, whether or not 8 days was of course not a small amount. Because the colleagues at the reception didn't speak good English or could barely speak English, the service was correspondingly subpar. In a hotel like this it should actually be assumed that the colleagues at the reception can speak English. Conclusion: no recommendation, for the money spent there are far better hotels that are worth the money.

I loved the hotel, nice rooms, excellent breakfasts and close to the beach

Excellent.

這家酒店真是物超所值！房間寬敞明亮，乾淨整潔。服務人員熱情周到，有求必應。早餐種類豐富，中西式都有。酒店設施一應俱全，還有免費的接送機服務，太方便了！下次來一定還選這裏，強烈推薦！

Hotel récent et bien placé à proximité de la plage, commerçants et restaurants.