priscila s.
August 11, 2023
I stayed at the hotel between 06/08/23 and 07/08/23 and I didn't like the reception service on 08/06, night. They don't give all the information at check in: when I arrived at the room I saw that there were no duvets or covers and when I called reception I was told that I would have to get them there. Why don't they tell you about this when checking in? It seems like no big deal, but for those who arrive tired, it's annoying to come and go at reception. I went to pick them up and they were microfiber blankets, thin and as they were not packaged, who can guarantee they were clean, that they had been washed after previous use? There's no way to know. I didn't like the smell. Another: as they were thin blankets, I asked for two and was informed that they could not supply that quantity, only 01 unit per guest and that I should leave the air conditioning off. They decide how cold the guest can feel in the room. In short, I was cold in this hotel room. Cleanliness ok, room average, service bad, breakfast very good. I wouldn't stay there again.
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