Best Rochester Spa Hotels

Friendly quick. Was a stressful time for me it was to go to hospital for surgery. But at least it was easy not stressful. Time.. nice and clean ok breakfast. Wish more stuff around we could walk around too instead oof driving.

We entered the building and there was a gentleman at the front desk area on the phone and a couple of ladies at the breakfast area chatting. We waited a couple of minutes for the guy to get off the phone, when one of the ladies walked up and asked how she couple help us. We had no indication that she worked there when we walked in. The room was on the small side, dated and the furniture in it was worn. The table in the room we were given was on its last legs. The beds and fridge were fine though. There was a microwave that we didn't use. There was also a Keurig and 4 coffee/tea pods. The bathroom was subpar. The tub was dinged up. There was a rubber mat in the tub that partially lifted when you used the tub. Not sure if it was a sticker or a rubber mat and I didn't dare to lift it up to check. Surprisingly, all the products in the bathroom were Dove and not the normal HIE stuff. The pool was closed. Breakfast was fine, 2 types of eggs and meats to choose from as well as breads, fruits, cereals. The pancake machine was broken.

Residence Inn Rochester West/Greece offers spacious lodging and accessible attractions, perfect for lengthy business trips or quick weekend getaways. Our extended-stay hotel in Rochester, NY, is located near the Mall at Greece Ridge and Seneca Park Zoo. Before you set out for the shops and museums in Greece, NY, awaken your muscles at our indoor pool or 24-hour fitness center with state-of-the-art cardio equipment. When you want to opt out of cooking in the morning, stop by for free breakfasts with tasty spreads of hearty and healthy options. After a full day in Rochester, NY, enjoy a peaceful night's sleep in our pet-friendly hotel suites offering 50% more space than traditional hotel rooms in Greece, NY. Prepare delicious meals in a fully equipped kitchen, keep your refrigerator stocked at all times with our free grocery shopping service and work at a desk with an ergonomic chair and free Wi-Fi. Whether you're here for a few days or a week, make your stay at our hotel in Greece, Rochester, NY, memorable.

When I went there, the clothes were not very well worn. I was slightly despised, but I was more polite to check in. The hotel is centrally located, fully equipped and the rooms are comfortable, clean and tidy. Check-in guests are more formal, just happened to meet a class reunion. On the day of check-out, the phone was expected to be delayed by one hour and was confirmed.

When I checked in at midnight and entered the room, I was surprised ． There is no refrigerator in the room (there is space in the refrigerator, but when you open the door, it is empty inside), and the safety box does not work. There was no hair dryer ． Even if I went to the front desk and complained, I couldn't respond because it was midnight ． After all, I spent my time without a hair dryer after the shower ． Furthermore, One of the bedside lamps was that the light bulb was not on in the first place and the desk light was broken ． The next morning, when I complained at the front desk again, I brought a refrigerator and hair dryer that day. The safety box was replaced ． and other lights were fixed, but it's unclear why I rented the room in that state ． For the time being, the engineer who came to install the refrigerator apologized ． In addition, Housekeeping is also ３ １ times for nights ． It was about towel exchange and no cleaning ． The corridor was also garbage and debris. ．２ I don't want to stay again ．

Amazing stay as always. Love the restaurant

Inn on Broadway is centrally located in Rochester, a 4-minute walk from Eastman School of Music and 6 minutes by foot from Strong. This hotel is 0.5 mi (0.8 km) from Park Avenue and 0.7 mi (1.1 km) from Blue Cross Arena.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Tournedos Steakhouse, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Rochester? This hotel has 3746 square feet (348 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.

We always stay at Staybridge Suites when visiting Rochester and have always enjoyed it because of it’s location on the river. If you have a river view room there’s a great view. The room is very large with a good little kitchen (which we never used) and a totally separate bedroom with a very comfortable bed. BUT a word of caution: Right now the hotel is undergoing some kind of renovation on the 3rd floor. i kept answering our door but the sound turned out to be construction on the floor below. The constant use of the elevator by the construction people made for long waits for the elevator so we had to use the stairs. By fair the worst trend is that there is NO room cleaning service on the weekends, so if you come on a Friday night you can expect your room to look kind of dreary through Sunday. I don’t care for this trend at all. They don’t even change the towels. Ugh. The TV is very hard to work and we had to call the desk twice as we were settling in—once because there were NO hangers and once because there was no hairdryer. So, if you want a hotel that’s up and running, this is not a particularly good time to stay at the Staybridge. There are no extra amenities here such as a magnifying mirror etc.

Very speechless, usually less than 100 knives in the hotel, encountered the price of the American Golf final 160. I have lived in Quality inn before and I feel okay. I didn't expect the sheets and quilts in my room to have yellow stains. Then I will take a bath for one night without undressing and the next day. Unfortunately, the bathtub did not leave hot water for 10 minutes. Good wash basin wash face out. Then spit, go out and wait for Uber. The driver clicked the navigation and turned around 2 times and didn't find the hotel. Finally, the customer came to pick it up. He said that the navigation led to the back of the hotel. Fortunately, he found me with wisdom. Finally, it is worth mentioning that the front desk service is good, I saved my luggage, and I care that my Uber did not receive the cloud.

The Hilton Garden Inn is located within the Rochester University campus and only 5 minutes away from the wonderful and historic Mount Hope Cemetery. The hotel has a nicely decorated and welcoming lobby, with a restaurant on site that serves breakfast in the morning (my visit included the breakfast plan since I do not like going to look for breakfast in the morning). There were two comfortable double beds and a nice large bathroom in the room. Bed Linen and towels were clean and fluffy. The breakfast off the menu was good. I did not use the buffet but it did not appear to have a large variety. The hotel is a good jump off point to explore the Erie Canal, the fall colours of the Finger Lake District or just to walk along the Genesee River waterfront trail (which is lovely for walking and riding). So now for my issue with the housekeeping policy (not the housekeepers I would like to add). And yes, I am going to get political here! We were told upon arrival that because of Covid the rooms would be cleaned on the fifth day of stay or if we request it by calling before 8am the day we wanted to have the room cleaned. OK, policy understood! Some people can go for days without needing the room cleaned, I am not one of those people. One of the things I like most about staying in hotels is having daily housekeeping and arriving back in the room with the bed made and fresh towels if I leave them in the bath tub (which I do not do everyday). So twice we called, before 8 am to make the appointment. The phone rang for a long time, eventually we spoke to the front desk and the person took the room number and confirmed the request. Twice the room housekeepers never came and the room was never cleaned. What the hotel and the Hilton chain, as a whole, will not freely admit is that they have turned housekeeping into a ”gig” economy. The housekeepers are suppose to wait each day for a call. If they get a call, they work, if they not, no work. No work, no pay. So, to the surprise of no one, those mostly women of color were smart enough to get a regular and better paying job else, with guaranteed hours. That has left a smaller pool of available housekeepers. The hotel chain is making excessive profits on the backs of the lowest paying people in the hotel business. In addition, they do not tell you when you book that the room rate does not include housekeeping (so ask before booking), they do not amend the rates because they no longer clean the rooms. Same rates less service! There is simply something wrong with that business model that I cannot move on from as a traveler. In the future, I will be vetting the house keeping policy for all hotels before book.