Hotels Near Joseph A. Floreano Rochester Riverside Convention Center in Rochester

The room is very comfortable. Lying on the bed and watching the falling snow outside the window is a unique experience. The surrounding environment is good👍👍👍I will choose to stay here next time.

We entered the building and there was a gentleman at the front desk area on the phone and a couple of ladies at the breakfast area chatting. We waited a couple of minutes for the guy to get off the phone, when one of the ladies walked up and asked how she couple help us. We had no indication that she worked there when we walked in. The room was on the small side, dated and the furniture in it was worn. The table in the room we were given was on its last legs. The beds and fridge were fine though. There was a microwave that we didn't use. There was also a Keurig and 4 coffee/tea pods. The bathroom was subpar. The tub was dinged up. There was a rubber mat in the tub that partially lifted when you used the tub. Not sure if it was a sticker or a rubber mat and I didn't dare to lift it up to check. Surprisingly, all the products in the bathroom were Dove and not the normal HIE stuff. The pool was closed. Breakfast was fine, 2 types of eggs and meats to choose from as well as breads, fruits, cereals. The pancake machine was broken.

When I went there, the clothes were not very well worn. I was slightly despised, but I was more polite to check in. The hotel is centrally located, fully equipped and the rooms are comfortable, clean and tidy. Check-in guests are more formal, just happened to meet a class reunion. On the day of check-out, the phone was expected to be delayed by one hour and was confirmed.

When I checked in at midnight and entered the room, I was surprised ． There is no refrigerator in the room (there is space in the refrigerator, but when you open the door, it is empty inside), and the safety box does not work. There was no hair dryer ． Even if I went to the front desk and complained, I couldn't respond because it was midnight ． After all, I spent my time without a hair dryer after the shower ． Furthermore, One of the bedside lamps was that the light bulb was not on in the first place and the desk light was broken ． The next morning, when I complained at the front desk again, I brought a refrigerator and hair dryer that day. The safety box was replaced ． and other lights were fixed, but it's unclear why I rented the room in that state ． For the time being, the engineer who came to install the refrigerator apologized ． In addition, Housekeeping is also ３ １ times for nights ． It was about towel exchange and no cleaning ． The corridor was also garbage and debris. ．２ I don't want to stay again ．

we normally stay here when in the area for work as it is an excellent location and near the interstates. the airport is about 6 miles away so not truly an airport hotel but close enough that is is not to far a stretch. the rooms are updated and clean. the hotel is quiet and the staff are excellent from the front desk to the lounge to the housekeepers. i highly recommend this Marriott if in the area.

Amazing stay as always. Love the restaurant

Rochester doesn't have a lot of good hotel options in the immediate vicinity, and the hotel I used to use has since went downhill and re-flagged as a bottom-tier budget brand. So, during my most recent visit to the region to visit family, I had to expand my search radius to find a place to stay for the night before I flew back home. That search led me to the Hampton Inn & Suites in Henrietta. It's located in a busy commercial area with plenty of restaurants, stores, and Marketplace Mall within easy reach. The hotel is typical Hampton Inn, which is exactly what I wanted for this brief overnight stay - clean, comfortable, and modern, with no unpleasant surprises. Pleasant surprises, however, are welcome - like being upgraded to a king suite due to my need for a tub/shower combination in the bathroom. I very much appreciated that, even if it was just myself for the night. My suite, 442, is typical of Hampton Inn & Suites and their suite units - sofa and upholstered chair on one side of the room, with the bed on the other. In the middle is a long desk/table which separates the two areas. There's a swivel-mount TV mounted above the desk which can be angled to face either the bed or the sofa. There's a wet bar with microwave and refrigerator as you enter the suite, with the bathroom and vanity area next to the bedroom. The suite was very clean and everything was in good working order. The upholstered chair and desk had some cosmetic wear, but nothing major. The TV was on the old side, but in the morning I noticed brand new TVs in boxes being delivered to the hotel, so that will soon be a moot point. One note: If you order food delivery, you'll have to come down to the lobby to pick it up - delivery drivers can't drop it off at your door. The hot breakfast buffet is up and running, and there's a nice-sized breakfast room. I still chose to take mine back to my room, for obvious COVID-related reasons. Hotel staff was very professional and friendly, and once again I have to thank them for the suite upgrade. And they have an airport shuttle, so proximity to the airport itself wasn't a concern. I don't visit the area more than once or twice a year, but the Hampton Inn & Suites in Henrietta is now my go-to Rochester hotel whenever I do visit. They offer clean, reliable lodging with a friendly and professional staff. With their airport shuttle service, it's also an excellent alternative to the less desirable hotels located at the airport.

Does not deliver Marriott experience in many ways. To note, I was staying at the Roch Airport Fairfield Inn for business on a Thursday and Friday night - just so happens, the PGA Championship was also in Rochester that week... Thursday night check in and sleep - no problem. Beds are ok. However, I did notice a faint smell of something I would describe as a combination of cigar smoke and mold. Not nice. Friday breakfast rather disappointing. Hot breakfast starts at 8am but when I arrived at 8:10, they were already out of all of the hot items for breakfast and no water in sight. Kitchen staff looked puzzled as to where the food had gone and took their time bringing out more. Food was welcomed and good. No water - get it from the workout room or front desk I was told. Really? Many chairs broken and uncomfortable to sit in. Went to shower after. No hot water. Shower handle barely moves. I do my best to wash in cold water (sink wasn't much better) and tell them at the desk of the issue. They seemed to have known about this! Told me ”it was supposed to be fixed yesterday” blah blah whatever. I would like another room then. NOPE - full up. It is PGA weekend! They did not suggest that all of the hot water MAY have been used up by the other guests...they knew they had an issue. Friday night about 10pm. Did they fix the hot water in my room? No one knows. Can I have another room? Nope - full up. I check the shower, no hot water and handle is now what I would call broken - would not shut off all the way. Guess I expected the no hot water thing but the broken handle? What is going on? Did maintenance mess something up more-so? I was awoken at aprox 11:30pm by the hotel manager knocking then entering my room - while I was sleeping. He immediately accuses me of ”flooding the whole hotel”. WHAT are you talking about?? The broken shower apparently was filling up the service space behind the shower...flooding my room floor, the next room over and 3 rooms below. He notices the handle is broken and shuts of water from service space. Strange thing then happens: he immediately produces keys for another room just around the corner. Other rooms miraculously became available for me and for 3 other guests. Truly a miracle when you have been told twice that they are full and there are no other rooms for you. Reality: they had rooms. Bigger rooms. No other amenities - just more floor space as it was a corner room. No one initially wanted to spend the 6 mins to type and change my room - so laborious. I had to ask for the one night compensation - they were not going to give that to me. NOPE. DAB

My wife and I stay at this location in Rochester when we go to visit family (about 2-3 times a year). Our stays have always been exceptional, even during the Covid pandemic, during which time Covid restrictions were explained up front at check-in. There are a few employees that recognize us, and spend a few minutes talking with us. Associates at the front desk are always accessible, and address any concerns that we might have, even if it’s just telling them that the coffee urn in the lounge is empty. I’ve noticed that everyone, including maid service staff and maintenance workers always seem to be in a good mood, and interactions among associates is always pleasant. Rooms are clean and comfortably arranged. The pool and exercise room are clean and an adequate size. Morning breakfast is always stocked, with a selection that would satisfy most diets. I have no negative comments whatsoever about this location.