Golden Tulip Hotels in Roissy-en-France

It was perfect for me to get some sleep before catching my flight. They have a shuttle bus that take you to the airport. Very convenient. The room was not too big. But it was cleaned and just the right size for one or two people. Free breakfast and wifi.

The room is not bad, but the bathroom drain smells a lot. Since there are two doors, there is no problem if you close each. Shuttle bus from airport goes out of stop of Roissy bus for opera in 2B. upon check-in. When I asked for morning delivery, I needed 7 euros.

This hotel was a near to the airport. And the public transportation in to the city from the hotel was very convenient just one bus and a train for about 15 euros. I absolutely loved the breakfast it was fresh and there were a variety of options. Including eggs, meats, cheese, and fresh fruit. We enjoyed a delicious espresso martini made by the stuff in the afternoon. Overall the stay was pleasant and relaxing.

The hotel means whats is to be meant. They hold an antique furniture which we think it's nice. The WIFI provided is completely the worst possible! I have read some complaints about it but I thought it could be a punctual problem. But its not, it belongs to the hotel. They don't provide an acceptable internet(which nowadays it's essential) service, so consider to have a sim card before. The staff are friendly, the cleanliness are good and the breakfast you can find typical french food with excellent breads, croissants and cheeses. The room is well comfortable and silent, we had an excellent night sleep after a long trip. One point that in my opinion must be improved is the shuttle service, the last shuttle to the airport departs at 1045h local time, if you lose this time you get to pay them 10EUR to go to CDG. Many others hotels in the same are offer almost a 24h shuttle service. The neighborhood is amazing, you can find very cozy restaurants and mini markets.

We have been here several times because the price is really attractive on trip.com. This hotel offers very good value for money. The staff is dedicated and friendly, especially at the breakfast level. However, it is to be deplored that there are some bad arrangements: on the evening of arrival, I am asked to pay the breakfasts already paid for online, then the tourist tax, when everything had already been paid online. And the next morning, it's a new receptionist who asks me again for the tourist tax, which in addition had been levied for two adults, when there is only one (and those under 18 are exempt). The whole crowned by a tel almost entirely discharged. There is no USB socket for people with only a charging cable, without a charger. Let a problem happen from time to time, so be it! But that there is one regularly, it is necessary to review the procedure with trip.com, in particular IT, because it is too time consuming and inconvenient for the customer. To wait x time already exhausted, around 11 p.m., then do it again the next day, this is not acceptable. In addition, I had to call trip.com myself (with an almost empty phone) so that the organization could justify itself to the hotel for the payment, or I would pay these services twice!!! Please also indicate where the room is located...because the signs on the ground floor did not indicate it.

Conveniently located near airport. Checking in on 3rd Oct for few hours to have a good rest before catching flight to Singapore on the same night.

It’s good location nearby CDG airport. It has free shuttle train to all the terminal with 3 minute walking distance from hotel. It a express hotel, so surrounding don’t have any convenient shop but you can take a train to terminal 1 in CDG airport to shop what you need. The breakfast is so so.

We were 3 girls there for 3 nights, we stayed in bedroom 222 and we complained as soon as we arrived that we had found some used mans boxers in the wardrobe, to the reception. The guy in the beginning did not understand what we were saying but eventually said “we will send someone up” no one came. Next day we went to the reception and complains again. The girl was very nice and apologized and said it would be picked up. No one came again… It’s a very nice hotel, comfortable to stay a few nights, nice breakfast and the people are kind but this left us wondering if the bedroom was actually clean… which we saw that the floor was not but you can understand how we felt… Before we leave we left there a note.

Please carefully consider staying here as they falsely advertise it has A/C when it doesn’t and the staff are the rudest I have ever experienced. Also the rooms are dated and housekeeping cannot even be bothered to replace the wall fixed shampoo and showergel in the shower so leaving you with none whilst trying to shower. Had to make our own beds as well as housekeeping had just put sheets on the bed and no duvets. A member of staff then turned up 30 mins after making them aware and pointed at a cupboard but didn’t make the beds. They state the comfort of the bed is the next level well they are the hardest most uncomfortable beds I’ve slept on. The lifts are also the slowest and due to them being very small too we had to wait 10 mins before getting down to reception in the morning. Within the company I work we book approx near to a thousand rooms with the Accor group every year but this is the worst I’ve experienced. Bearing in mind they advertise themselves as a four star they should learn from Premier Inn to understand about comfort and customer service. And they are only 3*! Also I am aware the hotel is in France but one of the members of staff didn’t understand any English and this is an airport hotel. You would expect some basic knowledge. The outside of the hotel is also the most awful looking with rubbish on bins and no appeal. As a solo female traveller I would feel so uncomfortable as there are lots of people wondering around outside too.