Radisson Blu Ghr Hotel

Radisson Blu Ghr Hotel Reviews

Radisson Blu Ghr Hotel

Via Domenico Chelini, 41, Rome, Lazio, 00197, ItalyView hotel details
Radisson Blu Ghr Hotel
Radisson Blu Ghr HotelRadisson Blu Ghr HotelRadisson Blu Ghr Hotel
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Guest Reviews of Radisson Blu Ghr Hotel

8.0/10
Very good
108 review
Verified reviews
Location8.0
Amenities8.0
Service8.0
Cleanliness8.0
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All reviews(108)
Positive reviews(13)
Reviews with photos/video(3)
Negative reviews(1)
ivyfangfang
Standard Room
Stayed in Jan 2025
Couple
3 review
10/10
Outstanding
Posted on Feb 20, 2025
very nice stay . you can go to the down town in 10 minutes with a small train . very satisfied
Guest User
Premium Room
Stayed in Jul 2024
Family
22 review
10/10
Outstanding
Posted on Aug 22, 2024
Amazing. Good for family kids and near by Rome city
Dong Tao
Standard Room
Stayed in Jan 2024
Couple
48 review
10/10
Outstanding
Posted on Feb 7, 2024
good for tourists.
Guest User
Premium Room
Stayed in Jun 2025
Family
7 review
1.0/10
Posted on Jul 20, 2025
The worst hotel I've ever stayed in. I booked a selected room, but was actually given a standard room. I asked Ctrip to intervene and they told me there was no solution. They had to check the availability the next day to see if we could change rooms. Because we didn't arrive at the hotel until 11pm, we didn't have the energy to mess around with the hotel, so we just stayed for one night and changed rooms the next day. As a result, they told us the next day that they couldn't change rooms. They were very arrogant. We stayed for three nights, but the free water in the room was never put in. We called three times to ask for it, but it was never delivered. There was no shampoo, but an empty bottle was left there. They were indifferent when we called to change it. Finally, my husband couldn't stand it anymore, so he went to the front desk to argue and gave us two small bottles. The next day was even worse. We went out to play in the morning, and they told us that we couldn't change rooms during the day. We thought we were traveling, so we stayed for three nights, so we didn't bother changing hotels, and we made do. As a result, when we returned to the hotel at more than 8pm, the room was not cleaned. I really haven't seen a hotel with worse service. I won't come again, and I don't recommend Chinese people to come. The waiters here all have a condescending tone. This is the most disgusting hotel, no one!
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Response from Property: Dear guest, thank you for taking the time to leave us your feedback. We deeply regret that your stay did not meet your expectations and sincerely apologize for the inconvenience you experienced. We are deeply sorry for the service issues you reported, including the room type, the insufficient supply of complimentary bottled water and toiletries, and the cleanliness of the room. We understand that these details are crucial to a comfortable travel experience, and it was our fault that we failed to satisfy you this time. We are in communication with Ctrip regarding the misunderstanding regarding the room type arrangement to ensure clearer and more transparent booking information in the future to prevent such incidents from happening again. We are also very sorry about the staff attitude issue you mentioned. We always value service quality, and guest satisfaction is always our top priority. Your feedback has been forwarded to the relevant department, and we will strengthen staff service training and improve our overall hospitality level. We sincerely hope that you will give us an opportunity to improve. If you visit us again in the future, we will surely welcome you with even higher service standards and strive to provide you with a satisfactory stay. We wish you all the best! Sincerely,
Laohutuitui
Superior Room
Stayed in May 2025
Family
55 review
10/10
Outstanding
Posted on Jul 7, 2025
We stayed four nights and it was wonderful. The room was quite spacious for Rome, and there was a beautiful church across from the window. The breakfast restaurant manager, Rafiq, was especially kind, remembering each guest's preferences and proactively chatting. The hotel offers a free shuttle to Piazza di Spagna, and the driver was very friendly, spoke good English, and was very patient.
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Guest User
Standard Room
Stayed in Jan 2025
Solo traveller
3 review
9.0/10
Great
Posted on Feb 15, 2025
I liked the service of the staff, they are polite, answer questions. I liked the breakfast: there is a boiled egg, and greens, and sausages, and cakes. Every guest will find something for themselves. The room is generally comfortable, in winter the hotel is warm. But the windows are a bit leaky and you can hear the noise from the road periodically. The towels and robe are good. Average cleaning: the floors were not washed or vacuumed (crumbs and hair were lying on the floor, and no one cleaned them up during my entire stay). The mattress is comfortable, the pillows are also comfortable. There are toiletries - shampoo, conditioner, shower gel, body lotion, cotton pads with sticks and a nail file. Initially, I booked another hotel in the center, but it was so cold and noisy that I looked for an alternative option and found the Radisson. Overall, I don't regret it. If I'm ever in Rome again, I'll definitely consider it for accommodation.
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Guest User
Standard Room
Stayed in Jan 2025
Solo traveller
17 review
8.0/10
Very good
Posted on Feb 11, 2025
I stayed at the Radisson Grand Hotel Ritz and overall the experience was good. The room was clean and well-organized, with all the comforts needed for a pleasant stay. However, the soundproofing leaves much to be desired: external noises and those from other rooms are clearly audible, making it difficult to rest. A particularly negative aspect was the taxi management: I had booked a car for 7:30 am, but at the time of departure the taxi was not present, causing an avoidable inconvenience. For a hotel of this level, such a service should be more reliable.
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Guest User
Superior Room
Stayed in Feb 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Mar 24, 2024
It was the first time we were assigned to a high-rise building. There was a young Italian brother at the front desk who was really nice and always cared about us. Then Ctrip also actively solved the problem of city tax. We went to Switzerland, Florence, and Nice. I felt that this hotel in Rome was good. The location is a little far from the train station, but it's safer, which is great.
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Guest User
Premium Room
Stayed in Jan 2024
Family
8 review
8.0/10
Very good
Posted on Feb 28, 2024
Breakfast is rich in variety and the room is a bit old
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Anonymous User
Superior Room
Stayed in Aug 2023
Business traveller
11 review
10/10
Outstanding
Posted on Dec 11, 2023
good Very close to the concert hall There is a park nearby suitable for jogging
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Guest User
Stayed in Feb 2023
Business traveller
1 review
7.0/10
Posted on Mar 12, 2023
I booked two standard 22 m2 rooms, they gave me one of perhaps 12 m2 which is very small with a tiny bathroom and one a little larger with a large bathroom, one in the opposite wing. Shameful . Very nice and helpful staff but…… they should respect the reservations and not to their liking. My complaint X the room was answered …. Sorry we are full…. I am speechless ….
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Kiiiiss
Premium Room
Stayed in Aug 2023
Business traveller
2 review
10/10
Outstanding
Posted on Oct 8, 2023
Very good, the environment is very good
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gaomingyong
Standard Room
Stayed in Feb 2025
Business traveller
59 review
10/10
Outstanding
Posted on May 25, 2025
Very good hotel service
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