To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.4
Amenities6.6
Service6.9
Cleanliness6.7
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All reviews(113)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(6)
Shawnchun
Deluxe Double Room
Stayed in Nov 2024
Couples
8 review
5.5/10
Posted on Dec 29, 2024
Online hotel photos have significant misalignment with the actual room provided. The actual room size is much smaller and no bathtub as displayed in the hotel provided photo.
Yashar Bulut
Deluxe Double Room
Stayed in Dec 2023
Couples
4 review
8.5/10
Very Good
Posted on Jan 23, 2024
Very nice and helpful staff. Wifi is decent. Location is very close to Vatican city. Rooms are alright not too bad hence the price 🙂
Response from Property: Hello, Thank you for your amazing review, Hope to see you soon!Orange Hotel.
Олеся Ю
Deluxe Double Room
Stayed in Dec 2024
Family
2 review
7.0/10
Posted on Jan 7, 2025
There was no shower gel, we had to ask for it every day. We got a room with a separate shower, a separate sink, which was in the room, and a separate toilet. There was no normal light, it was always in the dark. There was a draft from the windows. The air conditioner did not work. At 7 am, a garbage truck was taking out the garbage outside the window. It was very noisy from the street. The reception helped with all questions. There was a refrigerator, but no kettle. It looks better in the photo than in reality.
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Guest User
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
2 review
8.0/10
Very Good
Posted on Jan 19, 2025
I got the impression that it was an old hotel. The room was smaller than I expected and the ceiling was very high.
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Guest User
Stayed in Mar 2024
Business travellers
99 review
1.7/10
Posted on May 25, 2024
To be honest, don't stay here. It's bad from the inside to the outside. The attitude, environment, hygiene, convenience, you must have been kicked in the head to book this hotel. I suggest Ctrip to ignore this hotel and never step into this store again in this life. What a damn thing.
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Response from Property: Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your opinion is important and helps us improve.We apologize for the inconveniences you encountered, particularly regarding. Please know that we are addressing these concerns to ensure a better experience for our guests in the future.We would love the opportunity to welcome you back and show you the improvements we’ve made. Please feel free to reach out to us directly for any further requests or to plan your next stay.
laura erika
Deluxe Double Room
Stayed in Sep 2024
Couples
5 review
4.5/10
Posted on Oct 10, 2024
The mattress was horrible. I was in room 103. The springs were literally exposed. The cleaning was bad. We didn't sleep at all. For the price we paid, it was horrible.
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Response from Property: Dear Laura, Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your opinion is important and helps us improve.We apologize for the inconveniences you encountered, particularly regarding. Please know that we are addressing these concerns to ensure a better experience for our guests in the future.We would love the opportunity to welcome you back and show you the improvements we’ve made. Please feel free to reach out to us directly for any further requests or to plan your next stay.
Tricolordingling
Deluxe Double Room
Stayed in Aug 2024
Other
58 review
10.0/10
Outstanding
Posted on Sep 7, 2024
The staff is very friendly and welcoming. The location is right next to the Vatican and within walking distance. The room is neat and clean.
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Response from Property: Hello, Thank you for your amazing review, Hope to see you soon!Orange Hotel.
Guest User
Deluxe Double Room
Stayed in Jul 2024
Travel with friends
22 review
7.5/10
Posted on Aug 27, 2024
The location is very good. It is a five-minute walk from the Vatican. There is a bus stop at the door. The surrounding neighborhoods are very safe. It is also very close to a PAM chain supermarket. It is also safe to come back at night. The room itself is a bit old and small, but it is very cost-effective.
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Response from Property: Thank you for your amazing review, Hope to see you again at Orange Hotel !
Ignacio Del Río Antuña
Superior Double With Jacuzzi
Stayed in Jun 2024
Couples
8 review
9.0/10
Great
Posted on Jul 21, 2024
Everything was fine but we had to wait until 3:00 p.m. to check in and the rooms were already ready
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Response from Property: Hello, Thank you for your amazing review, Hope to see you soon!Orange Hotel.
Guest User
Deluxe Triple Room
Stayed in Aug 2024
Family
1 review
3.0/10
Posted on Sep 6, 2024
Terrible, little more than a pension, no services, not even hand soap
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Response from Property: Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations. We sincerely apologize for the inconvenience you experienced. Your satisfaction is very important to us and we will take your comments into consideration to improve our services. We thank you again for your feedback and hope to have the opportunity to welcome you again in the future.
Guest User
Stayed in Apr 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jul 16, 2024
The room was very spacious and more than enough for two people. There are many restaurants and wineries nearby.
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Response from Property: Hello, Thank you for your amazing review, Hope to see you soon!Orange Hotel.
Guest User
Deluxe Triple Room
Stayed in Sep 2024
Travel with friends
25 review
10.0/10
Outstanding
Posted on Oct 19, 2024
It is very convenient to walk to the Vatican
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Response from Property: Hello, Thank you for your amazing review, Hope to see you soon!Orange Hotel.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Couples
1 review
6.5/10
Posted on Mar 4, 2024
This hotel barely deserves two stars. One of the hostesses is pleasant, the other is as welcoming as a prison door. The television does not work and despite our repeated complaints it has never been repaired.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your opinion is important and helps us improve.We apologize for the inconveniences you encountered, particularly regarding. Please know that we are addressing these concerns to ensure a better experience for our guests in the future.We would love the opportunity to welcome you back and show you the improvements we’ve made. Please feel free to reach out to us directly for any further requests or to plan your next stay.